Full-Stack Customer Engineer

About The Role

We're seeking a dynamic Software Engineer who can seamlessly blend sales and customer engineering with full-stack development. Your mission? To translate intricate technical concepts into practical solutions for clients, elevating their satisfaction and engagement. This role demands a rare mix of coding prowess and interpersonal finesse to foster fruitful collaborations both internally and externally.

Requirements

Your Impact

• Develop, showcase, and refine our software solutions to cater to the evolving needs of existing and potential clients.
• Spearhead the creation and management of APIs and tools for seamless data integration across diverse third-party platforms.
• Collaborate closely with our sales and technical teams to architect bespoke solutions that tackle specific client pain points head-on.
• Serve as the technical authority during client interactions, effectively bridging the gap between our technology stack and their business objectives.

Must Have

• Demonstrated proficiency in full-stack development, with a strong command of technologies like TypeScript or JavaScript.
• Proven track record in data integration, encompassing APIs, third-party services, and intricate data ecosystems.
• Sharp problem-solving abilities coupled with a knack for devising innovative, streamlined solutions.
• Stellar communication and interpersonal skills, with prior experience in client-facing roles and a talent for simplifying complex technical concepts.
• Capacity to juggle multiple projects and responsibilities, adeptly prioritizing tasks amidst tight deadlines.

Nice to have

• Prior experience as a sales engineer, adept at product demonstrations and adeptly grasping customer requirements.
• Enthusiasm for Natural Language Processing (NLP), Large Language Models (LLMs), and streamlining manual workflows.
• Background in a high-growth, fast-paced startup environment.

Benefits

• Competitive salary with a range of $110,000 to $150,000 annually.
• Equity options ranging from 0.5% to 1.0%.
• Comprehensive health, dental, and vision insurance plans.
• Flexible work hours and the option for remote work.
• Generous vacation and paid time off policies.
• Professional development opportunities and reimbursement for relevant courses or certifications.
• Collaborative and inclusive company culture with regular team-building activities.

We're on a mission to revolutionize how businesses leverage technology, and we'd love for you to join us on this exciting journey!