Full Service School Secretary

United Way Of America Jacksonville , FL 32277

Posted 5 days ago


Vision and Mission:

At United Way of Northeast Florida, we envision a community of opportunity where everyone has hope and can reach their full potential. Our mission is to solve our community's toughest challenges by connecting people, resources and ideas.

Purpose of Position:

Provides clerical support to the Full Service School Coordinator and other personnel assigned to the Full Service Schools (FSS) site.

Key Responsibilities and Essential Functions:

  • Designs, implements and/or manages office administrative systems and procedures which ensure efficiency and effectiveness of an assigned FSS site

  • Prepares correspondence, memos, reports, etc. for the Coordinator and others as requested. Ensures all correspondence is grammatically correct and free of errors

  • Answers phones and directs all calls to the correct individual, taking messages if staff is not available

  • Notifies Oversight Committee members of any meetings; records minutes; types minutes and distributes to committee members

  • Functions as receptionist for the center, greeting and directing walk-in clients to appropriate individuals

  • Sorts and delivers mail within the site

  • Enters all required data into database; ensures that information is correct

  • Maintains calendars and itineraries for personnel at the FSS site

  • Maintains general office and client records as directed

Experience/Position Requirements:

  • High school diploma and five (5) years of experience as a proven successful, multi-tasked administrative assistant in a busy environment

  • Strong organizational and administrative abilities in order to manage multi-tasked responsibilities in a fast-paced environment

  • Must possess interpersonal skills required to build and maintain relationships in the work environment

  • Good language arts skills

  • Strong knowledge and understanding of Windows Applications

  • Ability to utilize computer software programs, to include but not limited to Microsoft Word, Excel, and Power Point

  • Provide guidance and assistance to the professional staff at the Full Service Schools site, Volunteer members of the Oversight Committee and FSS clients


Mission-Focused: Catalyze others' commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.

Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.

Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.

Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.

Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

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Full Service School Secretary

United Way Of America