Fulfillment Clerk

Broadridge Coppell , TX 75019

Posted 3 weeks ago

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking a Fulfillment Clerk (Special Handling Operator) to join our Coppell, TX facility. This role is in our Customer Communications Division, which offers a full range of multi-channel communications solutions, such as integrated print, mail and digital solutions for transactional, marketing and compliance communications.

In this role, you will be responsible for fulfilling orders and manage client Service Level Agreements. You will consistently look for opportunities to improve quality to ensure orders are completed correctly and on time. You will consistently meet and/or exceed predetermined quality and efficiency goals. You will interpret production orders and confirm proper job requirements/materials to assemble printed materials into a final product.

Work Mode: This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Responsibilities:

  • Participate in fulfillment of materials and orders to ensure Service Level Agreements (SLA) are met.

  • Accountable to enforce client SLA's and work closely with Print, Quality Assurance, Quality Control, and Shipping to ensure turnaround and job quality.

  • Perform quality checks and accurately complete all paper work.

  • Maintain a clean and safe work environment.

  • May perform other duties/responsibilities as needed or assigned.

Preferred Qualifications:

  • High school diploma or equivalent

Skills/Competencies:

  • Ability to adapt to a changing dynamic production environment.

  • Attention to detail.

  • Basic math skills.

  • Good verbal and written communication skills.

  • Ability to multi task while working under tight deadlines.

  • Ability to operate a PC and be literate in using application software Windows and Outlook.

Requirements:

  • Flexibility in work schedule, based on volume needs, which could require weekends, holidays and/or overtime.

  • Ability to walk, stand, sit, bend, kneel, squat, push, pull, reach and lift 50 lb. mail trays throughout duration of assigned 12-hour shifts.

  • Ability to work in a noisy environment (ear protection provided and required)

  • Promote a professional work environment and adhere to all Broadridge policies.

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.

We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company-and ultimately a community-that recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.


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