Fulfillment Associate Entry

Equifax West Des Moines , IA 50398

Posted 4 months ago

Job Title: Fulfillment Associate, Global Solutions Delivery

Responsibilities

  • Completes data entry, verifies data or information using standard verification processes

  • Performs clerical, phone, operational or manual work

  • Validate/complete and document requested data through phone, fax or email contact

  • Effectively process escalated or rushed tasks

  • Provide timely and professional communication to supervisors and management

  • Demonstrate an ability to prioritize tasks appropriately

  • Proactively seeks new assignments to enhance skill set and knowledge base

Competencies/Skills

  • Strong emphasis on collaboration and team building

  • Ability to perform multiple tasks at the same time

  • Ability to respond quickly to unexpected changes

  • Ability to deal with people in a professional and courteous manner

  • Experienced with Microsoft Office platform (Word, Outlook, Excel, PowerPoint

  • Professionalism within the workplace

  • Ability to interact in written and oral form with supervisors/management and peers

  • Ability to handle high volume of work and work under deadlines

  • Excellent Customer Service skills

  • Excellent interpersonal, oral and written communication skills

  • Ability to work autonomously, but follows instructions and guidance well

  • Ability to handle a high volume of work and work under deadlines

  • Self-motivated with high level of initiative

  • Relies on experience and judgment to plan an accomplish goals.

Education/Experience/Requirements:

  • High school diploma or equivalent

  • Preferred at least six months experience in a high volume processing center.

  • Preferred customer service experience.

  • Preferred experience within call center environment.

  • Understanding of PC functions, including Windows-based applications and ability to learn/understand internal Verification Services technology/systems.

  • Meets physical location requirements (Iowa, Texas, TBD)

Primary Location:

USA-Des Moines

Function:

Function - Fulfillment / Operations

Schedule:

Full time


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Fulfillment Associate Entry

Equifax