For over a century, Neiman Marcus Group has served the unique needs of our discerning customers by staying true to the principles of our founders: to be the premier omni-channel retailer of luxury and fashion merchandise dedicated to providing superior service and a distinctive shopping experience in our stores and on our websites. Neiman Marcus Group is comprised of the Specialty Retail Stores division, which includes Neiman Marcus and Bergdorf Goodman, and our international brand, mytheresa.com. Our portfolio of brands offers the finest luxury and fashion apparel, accessories, jewelry, beauty, and home dcor. The Company operates more than 40 Neiman Marcus full-line stores in the most affluent markets across the United States, including U.S. gateway cities that draw an international clientele. In addition, we operate 2 Bergdorf Goodman stores in landmark locations on Fifth Avenue in New York City. We also operate more than 40 Last Call by Neiman Marcus off-price stores that cater to a value oriented, yet fashion minded customer. Our upscale eCommerce and direct-to-consumer division includes NeimanMarcus.com, BergdorfGoodman.com Horchow.com, LastCall.com, and CUSP.com. Every day each of our 15,000 NMG associates works towards the goal of enabling our customer to shop any of our brands "anytime, anywhere, and on any device." Whether the merchandise we sell, the customer service we offer, or our investments in technology, everything we do is to enhance the customer experience across all channels and brands.
TheLead Merchandising Associate is responsible for visually presenting the Last Calllook and current trends through merchandising, windows, and in-store displays.This lead is the primary in store associate that assures compliance withvarious marketing and sale directives including signing windows for each sale,and ensuring applicable sale merchandise is appropriately signed. The LeadMerchandising also works to move merchandise as quickly as possible from thedock to the selling floor. He/she works in conjunction with the Store Managerand Assistant Store Managers to place the merchandise on the selling floor suchthat corporate directives and adjacencies are met. The Merchandising Lead alsoacts as a Manager on Duty and assists in leading the store's daily operations.This position reports directly to the Assistant Store Manager, Merchandising.
Continually re-merchandise product to create impactful, on-trend statements while following Last Call visual presentation direction
Support flawless execution in weekly promotional signing changes and effectively communicate the current sales promotion to associates
Perform Manager on Duty responsibilities when scheduled, including overseeing total store operations, responding to customer service issues, prioritizing and delegating associate workload and responding to staffing concerns appropriately
Support the onboarding process for new associates and deliver technical training in areas such as point of sale execution, new account acquisition, merchandising standards, vendor knowledge and customer service
Objectively assess associate performance and provide feedback to management to address development opportunities
Foster a positive work environment by delivering recognition
Assistcustomers in a timely, efficient and courteous manner delivering superiorcustomer service. Utilize suggestive selling techniques
Fulfill phone and online orders to support the omni-channel customer experience
Knowledgeof the sales floor and product. Able toarticulate advantages, benefits and/or fits of various vendors
Utilizeavailable tools to foster individual and store sales: clientele books, clientele call campaigns,Sales Associate Email
Followpolicies and procedures for markdowns, re-ticketing, sensoring, and inventorycontrol
Performother duties as required
Lead Merchandising Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends and holidays.
3 years of retail experience is preferred
Musthave excellent communication skills and be multitask oriented
Musthave strong organizational and problem solving skills
Requiresthe ability to perform general math computations
Possessbasic computer skills, ability to use cash register
Abilityto operate photographic and video equipment
Capableof performing some lifting of up to 25 pounds