FT Systems Administrator

Position Summary

PositionSummary: The System Administrator is responsible for managing and maintaining the data and voice networks, servers, server-hosted applications and services, and related hardware, software, and cloud systems, as well as participation on technology project teams, developing, reviewing, and maintaining technical documentation, and delivering solutions in accordance with the District's Information Security Program.

Essential Functions:As defined under the Americans with Disabilities Act, may include any of the following tasks, knowledge, skills, and other characteristics. This list is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.

Note: Cochise College requires a post offer, pre-employment background screening of all employees.

This position is open until filled, with applications reviewed upon receipt. The job posting may close at any time.

Marketing Statement

Cochise College serves the residents of Cochise County from two campuses and four centers throughout Southern Arizona with panoramic views of five different mountain ranges. The college has been recognized nationally for its cost, return on investment, and high success rate; providing over 90 general and technical education programs leading to a variety of workforce certificates and associate degrees. The college is accredited by the Higher Learning Commission and is a designated Hispanic-Serving Institution (HSI).

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Duties and Responsibilities

DutiesandResponsibilities:Withinthescopeofcollegepoliciesandprocedures,thisposition:

Manages, maintains and supports data and voice communications, network services, server operating systems, IT systems management applications, and related hardware, software, and cloud systems.

Troubleshoots networks, systems, and applications to identify and correct malfunctions and other operational issues;

Installs and configures network and datacenter hardware, software, and related infrastructure systems and protocols.

Develops, maintains, and reviews technical documentation to include but not limited to standard configurations, as-built configurations, and standard procedures.

Oversees the proper configuration of data and system backups and periodically verifies.

Participates on technology project teams ensuring assigned project responsibilities are delivered within project constraints

Monitors the network and server environment to ensure appropriate scale and availability to meet the requirements of the District

Monitors emerging technology developments and identifies innovations to support the District.

Performsotherrelateddutiesasassigned

GeneralExpectations:Employees are expected to accomplish assigned duties in an efficient, effective and competent manner and to strive for improvement and excellence in all work performed. Additionally, employees must understand the comprehensive role of the community college and cooperate and work harmoniously with students, faculty and staff, and the public. Employees will follow all college policies, rules, regulations and guidelines as they relate to this position.

Education and Experience; Knowledge, Skills and Abilities

Education and Experience Requirements:Bachelor'sdegreeincomputerscience,informationtechnologyorrelatedfieldfromaregionallyaccredited institution of higher learning recognized by the US Department of Education

Threeyears'relatedexperience

An equivalent combination of education and/or experience from which comparableknowledge, skills and abilities have been achieved may be consider.

Knowledge,SkillsandAbilities:

Knowledgeofandabilitytofollowcollegepoliciesandprocedures

Knowledge of current information technologies including but not limited to Infrastructure as a Service (IaaS), Linux and Microsoft Server administration, Virtual infrastructure, Microsoft Active Directory Domain Services, and Microsoft File Services

Knowledge of the TCP/IP protocol suite and administering layer 2 and layer 3 network equipment, wireless infrastructure, and LAN protocols

Knowledge of Unified Communications (UC) suites including email, audio & video conferencing, chat/instant messaging, voice over IP (VOIP), and video calling

Knowledge of diagnostic tools and their employment in troubleshooting

Knowledgeofsystemsgrowthanalysisandcapacityplanningprocessesandtechniques

Knowledgeofdisasterrecoverysystemsandprocedures

Knowledge of systems security protocols, policies, and procedures

Knowledgeofabroadrangeofmulti-usercomputersystems,applications,and/orequipment

Skillinprojectmanagement,timemanagement,andinitiationandexecutionoftasks Skill in presenting ideas and concepts orally and in writing

Abilitytocommunicateeffectively,verballyandinwriting,andtorelatetoothersinaprofessional,helpful manner

Abilitytocommunicatetechnicalinformationtonon-technicalpersonnel

Ability to relate to a diverse population and to maintain composure when faced with difficult situations

Abilitytoorganize,prioritize,andfollowmultipletasksthroughtocompletion withanattentiontodetail

Abilitytoworkindependentlywhilecontributingtoteamenvironment

Abilitytoeffectivelyidentifyandresolveproblemsandtomaintainstrictconfidentialityrelatedtosensitive information

Abilitytoanalyzeproblems,identifysolutions,and takesappropriateactionto resolveproblemsusing independent judgment and decision-making processes

Ability to establish and maintain effective working relationships with other department staff, faculty, students and the public

Work Environment & Physical Requirements

Work Environment:Work is primarily performed under general supervision in a typical office settingwith appropriate climate controls. Will require some work during evening and weekend hours and travel to district campuses.

Physical Requirements:Essential functions of this position require: lifting, manual dexterity, ability to communicate.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequentlyor constantlytolift, carry, push, pull or otherwise move objects, includingthe human body; involves sitting majority of time; walking and standing are required only occasionally and all other sedentary criteria are met

MentalApplication:Utilizesmemoryfordetails,verbalinstructions,emotionalstability,criticalthinking, adaptability and creative problem-solving skills are important

ReportsTo:DirectorofNetwork and System Administration