FT Security Officer I Or II

Primary Purpose of Position

Assist in supporting and promoting security/safety at all Haywood Community College locations.

Anticipated hire date is 8/1/2024.

Essential Job Duties

• Assist with emergency drills to ensure a safe working and educational environment for students, employees, and visitors.

• Provide security for students, faculty, and staff in a professional, courteous manner through proactive foot and vehicle patrols, positive community engagement, and use of modern crime prevention techniques.

• Responsible for the opening and closing of buildings; patrolling campus buildings and grounds; enforcing campus safety and security regulations; and inspecting designated areas on a routine basis.

• Maintain order and uphold the image and respect of the department and the College through enforcement of college policies and procedures.

• Must be able to maintain quality customer service and practice effective interpersonal communication skills while utilizing conflict resolution methods.

• Observe, accurately report, and follow up on incidents which may include but are not limited to first aid, life safety and internal theft.

• Shift will typically be weekends with occasional need to alternate due to vacation, special events, etc.

• Assist in performing routine drills as prescribed.

• Respond to reports from faculty, staff, and students of unsafe and/or hazardous areas and conditions.

• Make sound decisions during emergency situations based on the College's policies and procedures.

• Communicate with local law enforcement/emergency responders as needed.

• Ensure students, employees, vendors, and visitors follow safety and security related policies and procedures.

• Enter information into security software program.

• Maintain reports and logs and other duties as required

• Ensure Emergency Equipment stays in working order

• Monitor Flag protocols and raise or lower flags as required

• Operation of college-owned vehicles

• Perform additional duties as assigned by Lead Security Officer

Qualifications

Security Officer I

Minimum qualifications:

High School diploma or equivalent. Working knowledge of customer security requirements and incident investigation. Working knowledge of customer service practices and principles. Demonstrated skills in the use of security vehicles, communication equipment, alarm systems, and other types of security equipment. Demonstrated ability to follow oral and written instructions, meet physical demands of the position, to react appropriately in routine and emergency situations, to communicate effectively, both orally and in writing, with a diverse population, to gather information and draft factual reports, and to explain and ensure compliance with policies, rules, and regulations. Must be proficient in developing records systems, reports, and secure system processing requirements. Microsoft Office proficiency with Word, Access, and proprietary databases. The following expectations will be met within 12 months of employment: Ability to complete an in-house field training program. Ability to obtain CPR/AED certification, Incident Command Systems Level 100,200,700, 800 and IS 905, 906 within the first year of employment.

Preferred qualifications:

Meet Minimum requirements and possess the training levels outlined under expectations for first year of employment. Have 1-3 years of documented security experience.

Security Officer II

Qualifying requirements:

Meet all qualifications of Security Officer I and have 3 plus years of security experience at a Security Level I status. Security Officer Level II requires maintenance of a current CPR/AED certification, Incident Command Systems Level 100,200,700, 800 and IS 905, 906. Additional training and relevant certifications, to be evaluated on a case-by-case basis.

Salary Note: Salary will be determined based upon the experience outlined above

Other Specifications

Licensing Requirement

Active NC Drivers License; Must have satisfactory motor vehicle report for employment covering 3 plus years.

Physical Demands

This position requires the ability to walk on uneven terrain and standing for extended periods of time. Must be able to lift, push, pull, up to 50 pounds in weight. Ability to bend, squat, climb, balance is required. Visual and audible acuity is required to fulfill the essential functions of the job. Frequently communicates with students, potential students, faculty, staff and general public regarding inquiries/complaints/reports/investigations and must be able to speak in a clear, concise and audible manner and exchange knowledgeable information; Possess good observation skills and use prudent judgement; Ability to read and interpret policies, procedures, instructions; Ability to write detailed reports that describe incidents; Motor skills and manual dexterity to operate all equipment with the position, such as telephones, security systems, handheld and vehicle mounted equipment, office equipment. Perform repetitive motion.

Working Conditions

Work is performed indoors and outdoors in varying degrees of temperature, light, and inclement weather.

Hazard Assessment

This position may encounter hazardous situations as a part of duties to protect the safety of students, faculty, staff and the campus property.

Personal Protective Equipment

OSHA Required PPE, Safety Equipment & Apparel per industry and manufacturers standards.

Supplemental Information

The following is necessary for consideration:

• Official Haywood Community College employment application online found at our jobs page: https://www.schooljobs.com/careers/haywoodedu. Please call Beverly Balliot with any questions or if you are unable to complete the online application for any reason.

• The application must be complete for consideration - do not reference resume. A resume is suggested but does not take the place of any questions or details that you need to provide in order to be qualified for the position. Unofficial transcripts must be included with the application. Most unofficial transcripts can be downloaded from college/university websites. Official transcripts of all secondary education must be submitted to Human Resources within 10 days of any offer of employment.

• References may not be a current HCC employee. Candidates must provide three professional references with email addresses. At least one reference must be a current or previous supervisor.

• College screening committee is responsible for application review, interviews, and recommends the candidate to HR. Upon completion of the hire process in HR, President approval is required in the hire of a candidate.

• HCC is a tobacco free campus

Haywood Community College provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, national origin, sex, gender, gender identity, sexual orientation, age, disability, genetic information, political affiliation or status as a covered veteran in accordance with all applicable federal, state and local laws. Upon request, the College will make reasonable accommodations for qualified individuals with disabilities so that they may be able to perform the essential functions of their job unless doing so would result in an undue burden for the College.

Haywood Community College (HCC) is part of the North Carolina Community College System and is accredited by the Southern Association of Colleges & Schools Commission on Colleges (SACSCOC). Founded in 1965, it is an open-door institution with the mission to foster an environment that meets the educational needs of the communities it serves, promotes student success in higher education and in the workplace, and facilitates economic development. This includes programs for Haywood County high school students through Career and College Promise and Haywood Early College. The college campus, a designated arboretum, boasts one of the most beautiful college campuses in the state with an iconic mill pond, a productive greenhouse, dahlia gardens, an orchard garden and a rhododendron garden.