Ft-Sales Associate - Building Materials-Opening

Lowe's Companies, Inc. Bentonville , AR 72716

Posted 3 weeks ago

Job Description:

What You Will Do

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means:

  • Being friendly and professional, welcoming customers to Lowe's and helping with home improvement project needs.

  • Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.

  • Engaging in safe work practices and encouraging others to do the same.

The Customer Service Associate is responsible for customers' experience with Lowe's. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.

The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.

Travel Requirements:This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For

  • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.

  • Requires morning, afternoon and evening availability any day of the week.

  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

  • CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.

  • CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.

  • 6 months experience using common retail technology, such as smart phones and tablets.

  • Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications

  • 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.

  • 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.

  • Bi-lingual skills, if applicable to the store.

  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Remote Sales Associate Property & Casualty

Policygenius

Posted 6 days ago

VIEW JOBS 9/10/2021 12:00:00 AM 2021-12-09T00:00 Remote Sales at Policygenius Tired of cold calling and building a book of business before being able to apply your insurance subject matter expertise? Are you an auto & home insurance expert looking to "take the wheel" in your career in an innovative and exciting environment? Policygenius is looking for ambitious Sales Associates to join our team of experts! We have an exciting opportunity for experienced auto & home agents to join our team remotely full-time. Our sales team thrives on collaboration, creative competitions, and thoughtful communication with customers as we drive a positive, tech-enhanced experience in an industry typically known for being old-school and paper-based. Individuals who reside in Alaska, California, Colorado, Montana, Nevada, and Rhode Island are not eligible for this remote role. In this role, you will… * Work collaboratively with your peers to continue to build out our rapidly expanding auto & home insurance team * Prepare consultative, value-based presentations for our clients based on our quoting team's recommendations and provide a world-class customer experience * Coordinate with carriers to efficiently communicate our clients' needs * Contribute toward team goals and frequently support onboarding of new teammates (we're growing!!) * Master the workflows, team norms, policies, software, and tools necessary to meet quality standards and Key Performance Indicators (KPIs) day-to-day * Adapt and contribute to regularly evolving processes to improve individual/team efficiency We'd love to hear from you if… * You have 2+ years of insurance sales experience and an active Property & Casualty license * You're a product expert with experience selling home & auto insurance products * You have a demonstrated track record of successfully working remotely * You are willing to travel to the Durham or New York City office when there is business need * You possess a positive attitude, effective problem-solving skills, and passion for helping clients * You're a collaborator with a strong teamwork mindset - you take ownership of your work AND your team's success * You're an excellent communicator, both verbally and written, with internal and external stakeholders * You have strong attention to detail and self-management * You're comfortable with working a flexible schedule You can expect... * Company-paid health, dental, vision, life & disability insurance * 401(k) plan, FSA & HSA options * Generous PTO * Training, mentorship and coaching from leadership * The opportunity to grow alongside a company shaking up a big, old-fashioned industry * Fun, diverse, open-minded coworkers and a welcoming, inclusive culture About Policygenius Policygenius is America's leading online insurance marketplace. We launched in 2014 and made our mark as an early insurtech pioneer. Our mission is to help people get financial protection right - and feel good about it - and we make it easy for our customers to understand their options, compare quotes, and buy insurance, all in one place. We've helped more than 30 million people shop for all types of insurance like they shop for everything else - online - and have placed over $60 billion in coverage. In early 2020, we announced our Series D funding round of $100 million, bringing our total funding to just over $150 million. At Policygenius, we're proud of building an environment that encourages our teammates to bring their authentic selves to work. Despite rapid growth (we've doubled in size year over year!), we've continuously maintained our inclusive culture through humility, hard-work, and humor, and we're looking for more people with grit, collaborative attitudes, and creative problem-solving skills to join our team. Come see why we've been voted one of Inc. Magazine's "Best Workplaces" four years in a row! Diversity at Policygenius Policygenius believes differences should be celebrated and is committed to building a team as diverse as the customers we serve. We welcome different perspectives and opinions to foster innovation, authenticity, and excellence across all parts of our company, and are committed to providing employees with a work environment free of discrimination and harassment. As an Equal Opportunity Employer, Policygenius highly encourages applicants from all walks of life. All employment decisions at Policygenius are based on business needs, job requirements and individual qualifications without regard to actual or perceived race, color, sex, pregnancy, sexual orientation, gender identity or expression, age, national origin, political affiliation or belief, religion, disability, uniformed service, marital status or any other status protected by law. Come join the team! Policygenius Bentonville AR

Ft-Sales Associate - Building Materials-Opening

Lowe's Companies, Inc.