FT Sales Associate

Michael Kors Cabazon , CA 92230

Posted 2 weeks ago

  • Represent the brand through client interactions (in-store and virtually) and act as a brand ambassador in the community

  • Fulfill key-holder responsibilities (i.e., store opening and closing, cash handling and financial responsibilities)

  • Maintain a high level of product knowledge

  • Provide prompt, attentive and knowledgeable assistance to all clients and ensure the highest service standards are maintained at all times

  • Sales standards

  • Cash wrap standards

  • Client book management

  • Inventory management

  • Customer and After Sales service

  • Help clients make selections and assist in the try-on process

  • Ensure compliance with all company policies, procedures and directives

  • Attendance / Reporting for Work (Ulti-Pro) clocking in and out

  • Navigating through UltiPro Portal

  • Uniform and Grooming Standards

  • Lunch and Afternoon Breaks

  • Lockers

  • Organization at the workplace

  • Requests for Time Off: Benefits -- Sick Days, Vacation Days, Personal Days / Schedule Requests

  • End-of-Day Procedures (i.e. bag checks)

  • Cultivate and maintain excellent Clientele relationships with consistent follow up as needed, including:

  • Phone calls and emails

  • Thank you letters

  • Shipping merchandise out-of-town

  • Maintain high productivity (consistently achieve and where possible, exceed monthly sales targets)

  • Proactively identify and pursue opportunities to achieve financial targets and increase sales

  • Assist with inventory and special projects as needed

  • Associates should be able to effectively cover Back of House as needed and perform various inventory as well as Shipping / Receiving tasks

  • Ensure visual standards are maintained at all times

  • Understand the terminology associated with Jimmy Choo shoes and accessories

  • Be proficient with the register system(s)

  • Merchandise product

We are an Equal Opportunity Employer M/D/F/V

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FT Sales Associate

Michael Kors