Ft-Sales Associate - Appliances-Day

Lowe's Companies, Inc. Anchorage , AK 99501

Posted 1 week ago

Job Description:

What You Will Do

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Customer Service Associate, this means:

  • Being friendly and professional, welcoming customers to Lowe's and helping with home improvement project needs.

  • Validating loading tickets and processing orders and deliveries accurately so customers receive merchandise as expected and in a timely manner.

  • Engaging in safe work practices and encouraging others to do the same.

The Customer Service Associate is responsible for customers' experience with Lowe's. This associate plays a critical role in helping our customers select the right products, ensuring quotes are accurate, verifying correct price labels, and confirming that all customer needs are met. In addition, this associate delivers excellent customer service by listening to customers, using expertise to help customers, and loading merchandise for customers. This associate must always remain vigilant and report any safety or security concerns around the entrance of the store.

The Customer Service Associate responsibilities vary dependent on the department he/she supports. Customer Service Associates work in one of the following areas: Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls. Individuals applying for a role as a Customer Service Associate may be considered for any one of these areas, depending on hiring needs and skillset.

Travel Requirements:This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

What We're Looking For

  • Hourly Full Time or Part Time: Generally scheduled 39 to 40 or up to 25 hours per week, respectively; more hours may be required based on the needs of the store.

  • Requires morning, afternoon and evening availability any day of the week.

  • Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

  • CSAs assigned to the Greeter departments (available in select stores) minimally must be able to lift 10 pounds without assistance; may lift over 10 pounds with or without assistance.

  • CSAs assigned to all other departments (excluding Greeter departments) minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

  • 6 months of experience using a computer, including inputting, accessing, modifying, or outputting information.

  • 6 months experience using common retail technology, such as smart phones and tablets.

  • Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications

  • 6 months of sales experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.

  • 6 months of retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.

  • Bi-lingual skills, if applicable to the store.

  • Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Retail Sales Associate

Bed Bath & Beyond

Posted 4 days ago

VIEW JOBS 9/22/2021 12:00:00 AM 2021-12-21T00:00 Our mission at Bed Bath & Beyond is to make it easy for our customers, and our associates, to feel at home. We've made enhancements to our store environment and implemented health and safety best practices to ensure a clean and safe shopping environment for customers and a safe workplace for our associates. As a Sales Associate, you will be responsible for exceeding our customers' evolving expectations by providing "best in class" customer service and a pleasant and fulfilling shopping experience. Successful candidates will be given the opportunity to offer our customers the widest range of quality housewares, home furnishings and much more! We offer associate discounts, flexible schedules, ongoing training, and the potential for advancement. The Sales Associate is expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services. In this role you will be expected to meet sales and productivity goals and you will work directly as a consultant to customers who want to create wedding and gift registries. Key Responsibilities : * Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support * Escort customers to appropriate merchandise * Explain basic features of merchandise to customers * Resolve customer issues and escalates issues as necessary to ensure customer satisfaction * Organize and straighten merchandise areas on the sales floor * Process customer transactions through the register as required * Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications) * Assist customers in creating registries, as needed * Execute price changes and sign changes as needed * Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes, cart retrieval and cashiering Education/Experience/Qualifications : * High School diploma or equivalent * 1 year of retail experience desired * Effective communication and customer service skills * Readily adjusts schedule, tasks, and priorities when necessary to meet business needs If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department: Phone: 1-844-MYHRSC1 Email: myHRSC@bedbath.com This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume. An Equal Opportunity Employer It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law. Bed Bath & Beyond Anchorage AK

Ft-Sales Associate - Appliances-Day

Lowe's Companies, Inc.