FT Quality Assurance Associate - Food Lion

Delhaize America Raleigh , NC 27611

Posted 2 months ago

Job Title: FT Quality Assurance Associate - Food Lion

Job Location:

Primary Purpose:

Provide our customers with a clean, safe, inviting place to shop by maintaining standards in accordance with the standard practice manual. Minimize shrink through proper utilization of standard practice.

Duties and Responsibilities:

  • Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience

  • Courteous and helpful to other associates

  • Sweep and clean floors on nights with no scheduled vendor services

  • Weekly cleaning of Produce, Market and Deli Departments

  • Clean and organize the store mop room

  • Find more efficient ways to do the job and seek to reduce costs and improve labor productivity

  • Follow QA daily check list and sanitation standards set by Food Lion

  • Follow current Standard Practices regarding cleanup of Hazardous Waste product

  • Maintain a complete understanding of and adherence to company guidelines, policies and standard practice

  • Understand and follow Food Safety and Workplace Safety guidelines and procedures

  • Observe and correct all unsafe conditions that could cause associate or customer accidents

  • Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty

  • Ensure compliance with local, state and federal regulations

  • Wear the Food Lion uniform complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code

  • Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

  • Perform all other duties as assigned

Requirements Qualifications:

  • High school graduate or equivalent preferred

  • Excellent interpersonal, organizational, communication and customer service skills

  • Ability and willingness to learn multiple tasks and technical requirements of the job

  • Ability to use technical information to solve problems

  • Must meet minimum age requirements to perform specific job functions

  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Physical Requirements:

  • Ability to use computers and other communication systems required to perform job functions

  • Perform repetitive hand and arm motions

  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion

  • Pull or push up to 75 lbs. on occasion

  • Stand 100% of the time, frequently walking short distances

  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners

  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator

  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

  • Meet established volume activity standards for the position

  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

  • Have sufficient visual ability to check ID cards, checks, invoices and other written documents

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FT Quality Assurance Associate - Food Lion

Delhaize America