Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

FT Patient Care Technician-Brownsboro Road

Expired Job

Kroger Louisville , KY 40202

Posted 2 months ago

Department: TLC Operations

Position Type: Employee

Position Reports To: Service Support Manager (SSM)

Position Supervises: N/A

Pay Level:

FLSA Status: Non-Exempt

Position Summary:

Under the day to day direction of the on-duty Nurse Practitioner/Physician Assistant, the general purpose of the Patient Care Technician (PCT) position is to maximize patient flow through the clinic while providing a Stellar Patient Experience. Responsible for performing all the appropriate administrative tasks, including EMR documentation, in accordance with company policy. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:

  • Assist in maintaining a "365 day survey-ready" environment as required to maintain Joint Commission Accreditation.

  • Greet any customers or potential patients while in the front area or near the clinic.

  • Clean and organize the clinic space daily. This includes, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture.

  • Answer questions, following HIPAA guidelines while in the front area.

  • Utilize the Patient Care Technician PERK system.

  • Determine method of payment, describing the options, prompt pay or filing with one of our accepted insurance plans.

  • Copy government issued identification for all patients.

  • Copy insurance card if the patient selects for insurance to be filed.

  • Escort the patient to the exam room and determine the patient's chief complaint.

  • Consult with the provider for questions related to scope of services (i.e. what is in scope or out of scope).

  • Complete the registration process, placing the patient under the respective appointment book for the provider on duty.

  • Scanning all appropriate documents, alert the provider if they need to complete the scanning.

  • Collect payments and log in the EMR.

  • Obtain vital signs and enter the data in the EMR in designated clinics with completed competencies.

  • Continue to process the patients in the waiting area moving patients back to waiting area after obtaining vital signs and initial history. *

  • Depending on patient complaint assist the provider within specified protocols, with obtaining specimens, e.g., strep, influenza, mono, urinalysis, etc.

  • Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods.

  • Answer phones, responds to questions, and return calls as necessary.

  • Participate in off site events as needed.

  • Participate in monthly screening events. Prepare supplies for event, registering patients, etc.

  • Put together weekly order for supplies for provider's approval.

  • Prepare packages and mail for shipping.

  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

  • Patient Care Technicians that hold an active license either as a Licensed Practical Nurse or Registered Nurse may upon direction administer flu and pneumonia immunizations prescribed by the Provider, after completing the required credentialing paperwork and competency for immunizations subject to state regulatory requirements.

Minimum Position Qualifications:

  • Basic computer skills

  • Excellent customer service, organizational, and task-management skills

  • Ability to work cooperatively in a team-based environment

  • Ability to travel independently as needed.

  • Basic math skills

Potential Career Path from this position:

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: High School Diploma/GED Desired

Required Certifications/Licenses: None

Shift(s): [[mfield4]]

Regions: Any

States: Kentucky


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Patient Care AssistantHealth Unit Coordinator Multiacuity Jewish Hospital

Catholic Health Initiatives

Posted 5 days ago

VIEW JOBS 11/16/2018 12:00:00 AM 2019-02-14T00:00 7a-7p, Full-Time The Patient Care Assistant provides clinical patient care support in a caring, safe, and efficient manner, under the supervision and delegation of the Registered Nurse. In collaboration with patients and families (as defined by the patient) the Clinical Assistant is responsible for the care of the patient. The Patient Care Assistant adheres to and is supportive of the hospital and the department of Nursing mission and philosophy. Provide general clerical support to a specific unit including receptionist duties, answer call lights and phone calls, coordination of unit communication with other hospital departments as well as patients, families and visitors. Essential Functions * Delivers successful service to our internal and external customers by adhering to critical success standards: demonstrating accountability and commitment to quality and safety standards; providing exceptional customer service; and exerting effort to insure a positive work environment that demonstrates dedication to the hospital's mission, vision and values * Performs delegated and ancillary basic nursing skills, including activities of daily living, monitoring of patient condition, body mechanics, providing nutritional support and other activities as appropriate to clinical service, in accordance with hospital standards, nursing standards of care, and policies and procedures. * May perform skills, within scope of practice for unlicensed assistive personnel. These skills include, but are not limited to, the collection of specimens, use of specialized equipment, restraint monitoring and patient elimination procedures. Communicates performance of these skills to the patient's Registered Nurse and other members of the healthcare team. * Performs functional assignments per unit standards of care, including such activities as patient admission and discharge procedures, unit environmental organizational tasks, and others as appropriate to service. * Performs and documents point-of-care testing, patient mobility and exercise, comfort, rest, sleep and care needs, patient hygiene, grooming, dressing, skincare, dietary, toileting and elimination needs. * Assists with transport. * Performs clerical duties; use of fax machine, computers, medical transcription, and Xerox machines maybe required. * Must be able to log into multiple application s with knowledge on each system to be able to obtain data needed for patient care, and throughput. * Prioritize all patient calls notifying nursing personnel as requests are received for intervention * Coordinates the giving and receiving of information to and from physicians, patients, visitors, health care personnel, public and interdepartmental. * Verbal communications are courteous, monitoring tone and voice inflection, maintain confidentiality and inspire confidence as in Standards of excellence. * Keeps accurate list of patients and responsible caregivers at desk each shift. Notifies nursing staff of needs for patient and care plans prior to discharge (when applicable). * Order routine equipment, supplies, and forms according to established stock levels at established order times * Can correctly admit, transfer and discharge a patient in the ADT system * Coordinates the transport of patients off the unit to other departments by utilizing Teletracking to entering accurate information in system. * Demonstrates ability to organize assignments, and set appropriate priorities by completing tasks in timely manner * Maintains a safe environment for staff, patients, family and visitors as evidenced by adherence to policies and procedures regarding safety. Reports safety concern to unit manager * Maintains confidentiality of information in the department according to Kentucky One Health Policies * Demonstrates a commitment to a high level of professional and ethical standards in his/her daily activities, consistent with the Kentucky One Code of Conduct standard * Assists other members of the nursing care team and/or other disciplines. * Demonstrates appropriate emergency and patient safety procedures, including management of safety devices and equipment. Maintains a safe, comfortable and therapeutic environment for patients/families in accordance with hospital standards. * Participates in training, development and continuing education activities to improve role functioning. * Responsible for knowing and demonstrating National Patient Safety standards. Participates in department-based activities and initiatives to improve and ensure a safe environment. * Participates in performance improvement activities; quality improvement and patient safety activities; assists in maintaining compliance with Joint Commission accreditation and other internal and external regulatory standards including the code of conduct. * Communicates effectively with members of the health care team, patients and families, often under stress or emergency situations. * Maintains charts with appropriate patient identifiers, to include consent forms, face sheets, patient's labels and falls contract. * Prioritize all patient calls notifying nursing personal as requests are received for intervention. * Performs other duties as assigned Education / Accreditation / Licensure (required & preferred): BLS with the American Heart Association required High School Graduate or equivalent One of the following: Certification as a Nursing Assistant (C.N.A), Certified Medical Assistant (C.M.A) or Emergency Medical Technician (EMT), PT certification, OT certification, or be enrolled in an accredited school of nursing, physical therapy, or occupational therapy with completion of Fundamentals of Nursing Course and if certified and/ or licensed it must be current and in good standing with state licensing board. LPNs may apply. Experience (preferred): Excellent oral and written communication skills are required to be able to communicate effectively, on the phone, in text, and in person. Must have a keen eye for detail and maintain a positive working relationship with peers and leaders. Medical terminology preferred reports. Catholic Health Initiatives Louisville KY

FT Patient Care Technician-Brownsboro Road

Expired Job