FT Inventory Coordinator Store 1924

Jo-Ann Fabrics Manchester , CT 06040

Posted 2 months ago

SUMMARY

The Inventory Coordinator's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. Inventory Coordinators will review inbound product deliveries and work schedules to ensure delivery coverage. They will also maintain backroom standards by accurately processing freight and taking full account of physical inventory to ensure product is continuously flowing to the sales floor. This team member is fully accountable for annual physical inventory of the store. The Inventory Coordinator will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire.

ESSENTIAL RESPONSIBILITIES

HEARTS

Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs

Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location

Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor

HANDS

Performs on-hand counts of physical inventory throughout the back room and sales floor to ensure all inventory is accounted for

Receives and unloads truck deliveries with close attention to detail and ensures freight is organized and undamaged. Required to enter and exit truck bed to remove freight. Unloads freight from the truck and sorts it according to company procedures. Lift boxes from truck and receiving area, place, and arrange items on shelves and racks.

Processes freight received from trucks to ensure all merchandise is accounted for and ready to be sent to the sales floor when necessary

Cleans and organizes the back room and maintains high standards in the cleanliness and quality of their work area

Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail

MINDS

Consults with store management regarding inventory discrepancy and product flow issues to reduce shrink

Merchandises product in a way that catches the customer's attention and promotes sales

Constantly improves processes and seeks innovative ways to create a better flow of inventory throughout the store

INSPIRE

Works closely with store management to ensure that incoming freight has a strategic plan for movement onto the sales floor

Communicates freight plan to other team members and promotes whole store participation in the movement of freight

Partners with store management to align scheduled hours with the inbound product flow to create full workload coverage

Monitors team member work practices and provides guidance on receiving/stocking store policies

PHYSICAL REQUIREMENTS

  • Stand during an entire shift (other than normal break time).

  • Continuously walk around all areas of the store throughout shift.

  • Read written instructions, reports, and other information on paper and computer screens.

  • Orally communicate with customers and other team members on consistent basis throughout their shift.

  • Input data on computer keyboard and handheld units.

  • Use 2-way radios (hear incoming messages and provide verbal response).

  • Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor.

  • Lift, place, and arrange items on shelves and racks.

  • Bend down and reach above head.

  • Climb and descend ladder.

  • Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2 lbs on a constant basis, 10 lbs on a frequent basis, 10-49 lbs on an occasional basis, and 50-97 lbs group lifts on an infrequent basis).

EXPECTED AVAILABILITY

Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by JOANN and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression.

Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Team Members meeting these requirements are eligible for benefits within the Company's full-time benefits program. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression

EDUCATION / EXPERIENCE

Must be 18 years old or older

Education Minimum: High School Diploma, GED, or equivalent

Experience Minimum: 1+ years experience in a customer centric environment preferred, previous supervisory experience preferred

This position will be located at:

1440 Pleasant Valley Rd Manchester, CT 06042-8761

JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.

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VIEW JOBS 4/7/2021 12:00:00 AM 2021-07-06T00:00 SUMMARY The responsibility of the Freight Coordinator - SFS is first and foremost to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! The role of the Freight Coordinator - SFS is to supervise a production-driven overnight team to quickly and accurately receive and stock inbound product deliveries. The Freight Coordinator - SFS will maintain backroom standards and ensure product is organized in the stockroom as well as stocked to the sales floor as needed. This work takes place overnight to maximize productivity so that we can process hundreds of orders per shift. The Freight Coordinator - SFS will also embody characteristics and perform the duties of Hearts, Hands, Minds, and Inspire. ESSENTIAL RESPONSIBILITIES HEARTS * Greets every JOANN customer and uses the F.A.S.T. service model to meet the customer's needs * Asks open-ended questions to learn about customers' project needs and escorts them to the desired product's location * Engages in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor * Proactively drives sales through product knowledge, active selling techniques, suggesting services, and building strong customer relationships to the JOANN brand HANDS * Picks, prepares, and packs online orders for the Ship from Store and Buy Online Pick up In Store programs * Assembles, labels, and completes system transaction of shipping for each individual shipment accurately and efficiently to ensure excellent customer service * Unloads freight from the truck and sorts it according to company procedures. Loads completed Ship from Store orders onto the truck for delivery directly to customers * Stocks shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail * May occasionally cut fabric for customers or process customer transactions at the cash register MINDS * Identifies process improvements to create efficiencies for the Ship from Store team to better reach shipping quotas and goals * Maintains high standards throughout the back room by ensuring the area is well organized and by cleaning up any spills/messes with a sense of urgency * Works to minimize shrink or shipping errors in the store by following proper policies and procedures with attention to detail INSPIRE * Oversees and directs the work of the overnight Ship from Store team to accurately pick, prep, pack, and ship online orders while meeting production goals * Works closely with store management to ensure that incoming orders have a strategic plan for movement into and out of the back room * Trains new Ship from Store Team Members on a variety of JOANN processes in the store PHYSICAL REQUIREMENTS * Stand during an entire shift (other than normal break time). * Continuously walk around all areas of the store throughout shift. * Read written instructions, reports, and other information on paper and computer screens. * Orally communicate with customers and other team members on consistent basis throughout their shift. * Input data on computer keyboard and handheld units. * Use 2-way radios (hear incoming messages and provide verbal response). * Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor. * Lift, place, and arrange items on shelves and racks. * Bend down and reach above head. * Climb and descend ladder. * Individually lift up to 49 pounds, and group lift up to 97 pounds (under 2 lbs on a constant basis, 10 lbs on a frequent basis, 10-49 lbs on an occasional basis, and 50-97 lbs group lifts on an infrequent basis). EXPECTED AVAILABILITY Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Team Members meeting these requirements are eligible for benefits within the Company's full-time benefits program. Hours are scheduled according to needs of the store and the team member's availability. Relocation may be required for career progression EDUCATION REQUIREMENTS High School Diploma, GED, or equivalent 2+ years experience in a customer centric environment Previous supervisory experience preferred This position will be located at: 1440 Pleasant Valley Rd Manchester, CT 06042-8761 JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN. Jo-Ann Fabrics Manchester CT

FT Inventory Coordinator Store 1924

Jo-Ann Fabrics