FSU Undergraduate Student Fed Workstudy Employment - Ess/Falcon Hub (Fall 2024) - Fitchburg State University

Job Description:

The Office of Student Development is seeking a federal aid recipient for student employment. This position will be funded by federal work study dollars; only students that receive financial aid awards can be considered for this specific role. If you have questions about your award or are not certain that you are receiving financial aid please contact the Office of Financial Aid at extension 3156. Please see below the specific duties and responsibilities of the position.

The Campus Center, housed within Hammond Hall, offers itself as a place where students can spend time socializing and expanding themselves outside the classroom. Hammond Hall houses everything from offices and services for students, to the Gallucci-Cirio Library, North Street Bistro and the Bookstore.

Event Support Services (ESS) is a group of the Campus Center Staff that offer an array of event and hospitality services for events, programs and other functions within Hammond Hall. Staff will rotate through various job assignments such as arranging room and event set-ups, providing AV and technical assistance at events, and serving beverages and maintaining security during events where alcohol is being provided.

The ESS/Falcon Hub is an area of the Campus Center and the Staff reports to the Manager of the Falcon Hub, the Manager of ESS, and the Assistant Director of Campus Center Operations.

Requirements:

General Requirements:

• Assist with the operation of the Falcon Hub/Hammond Hall

• Provide friendly quality customer service to patrons

• Must keep closet spaces organized

• Must be able to work well in both an independent and team setting

• Effective verbal and written communication skills

• Other duties as assigned

ESS Requirements:

• Be familiar with Event Management System (EMS) to check reservation setups

• Must be able to lift tables, chairs and staging of various weights

• Set meeting and event spaces based on reservation request details

• Will have knowledge of audio and visual setups to assist with event tech support

• Oversee events and assist event coordinator with their various needs

Falcon Hub Requirements:

• Will attain their TIPS certification to serve alcohol and food in the Falcon Hub

• Interact with guests ranging from fellow students to upper administration

• Must prepare and serve wine and draft or bottled beer, as well as sodas and food to patrons

• Must handle patrons courteously and, at times, assertively

• Staff is expected to maintain the acceptable standards of practice as prescribed in the TIPS (Training for Intervention Procedures) program as well as enforce the alcohol policies of Fitchburg State University and the Commonwealth of Massachusetts.

• Clean and maintain all bar equipment and assist with cleaning of the venue after all scheduled events

• Work effectively in a fast-paced environment

• Have good cash handling experience

Successful candidates that are 18 years of age, or older, will have, by law, 30 days to complete their TIPS certification. Those that are 21 years of age, or older, will also have 30 days to complete their Crowd Manager certification.

Additional Information:

Shift Information: This is a student only posting and you must have Federal Workstudy money allocated to you in your financial aid package. Please check your Web4 account to see if you were granted Federal Workstudy funds BEFORE you apply for this position.

Shift will vary based on student schedules and the pay is $15 per hour.

Fitchburg State University recommends that all employees be vaccinated against COVID-19 before they begin employment.

Application Instructions:

"The position is a student employment opportunity; all applicants are requested to apply online utilizing the Fitchburg State University jobsite to be considered as an active candidate. The hiring manager responsible for student hiring will review applicant information, and will select candidates for interview. The hiring manager will contact those individuals to establish an interview date and time. If you should have any questions related to the job vacancy please contact the individual department with questions. For assistance or questions with the jobsite, please contact the office of Human Resources at X3172 and speak with a Human Resources staff member."

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