FSU Undergraduate Student Employment - Building Manager (Fall 2024) - Fitchburg State University

Job Description:

This job opening is an UNDERGRADUATE position for the FALL OF 2024.

The Office of Student Development is seeking a student for employment for the fall of 2023. This position is funded by the university. All undergraduate students looking for employment are welcome to make application for this position. Please see below the specific duties and responsibilities for this role.

The Campus Center, housed within Hammond Hall, offers itself as a place where students can spend time socializing and expanding themselves outside the classroom. Hammond Hall houses everything from offices and services for students, to the Gallucci-Cirio Library, North Street Bistro and the Bookstore.

The Building Manager role is the highest student level position one can attain with the Hammond Campus Center, with primary responsibilities including oversight of student worker performance, facility security, and customer service and event support for all events and reservations within Hammond Hall.

Requirements:

• Provide frontline oversight of all operations and student staff within the Campus Center

• Regularly circulate the building to assist guests with reservations, reset furniture, and check in and provide assistance to other areas in the Campus Center

• Properly enforce all Campus Center and University policies, and being comfortable addressing performance concerns with peer staff members

• Remain vigilant of the building, and properly open and close the Campus Center

• Provide excellent customer service and event support by checking room setups, complete AV setups, and any other needs stated in the Event Management System (EMS) reservation

• Must communicate effectively and proactively with event coordinators ranging from fellow students, faculty, staff, upper administration and external guests

• Must be knowledgeable about the physical layout of the Campus Center, along with the offices and services housed in the facility

• Able and ready to assist in other student staffed areas when needed (i.e., Information Desk, Event Support Staff, Office Staff, etc.)

• Must be willing to work both individually and with a team

• Comfortable making quick minute decisions

• Submit detailed shift logs of all activities that took place, whether it be equipment that was used or concerns that arose on shift

• Flexibility and the ability to work well autonomously and on a team

• Must have strong written and verbal communication skills

Additional Information:

Employees should expect to work at least 10, but no more than 20, hours per week. Be advised this position is a student employment position; all applicants are requested to apply online utilizing the Fitchburg State jobsite to be considered an active candidate. The Campus Center will keep your application on file for the academic year. Due to the volume of applications, we are unable to contact every applicant. The hiring manager will review applicant information and will contact those candidates that meet the qualifications directly for interview.

If you should have any questions related to the job opportunity please contact the Office of Student Development. For assistance or questions with the jobsite, please contact the Office of Human Resources.

Requirements:

• Provide frontline oversight of all operations and student staff within the Campus Center

• Regularly circulate the building to assist guests with reservations, reset furniture, and check in and provide assistance to other areas in the Campus Center

• Properly enforce all Campus Center and University policies, and being comfortable addressing performance concerns with peer staff members

• Remain vigilant of the building, and properly open and close the Campus Center

• Provide excellent customer service and event support by checking room setups, complete AV setups, and any other needs stated in the Event Management System (EMS) reservation

• Must communicate effectively and proactively with event coordinators ranging from fellow students, faculty, staff, upper administration and external guests

• Must be knowledgeable about the physical layout of the Campus Center, along with the offices and services housed in the facility.

• Able and ready to assist in other student staffed areas when needed (i.e., Information Desk, Event Support Staff, Office Staff, etc.)

• Must be willing to work both individually and with a team

• Comfortable making quick minute decisions

• Submit detailed shift logs of all activities that took place, whether it be equipment that was used or concerns that arose on shift

• Flexibility and the ability to work well autonomously and o a team

• Must have strong written and verbal communication skills

Additional Information:

Shift Information: This is an undergraduate student only posting. Shift will vary based on student schedules and the pay is $15 per hour. You must be a full time undergraduate student in the Fall 2024.

Application Instructions:

"The position is a student employment opportunity for the Fall of 2024; all applicants are requested to apply online utilizing the Fitchburg State University jobsite to be considered as an active candidate. The hiring manager responsible for student hiring will review applicant information, and will select candidates for interview. The hiring manager will contact those individuals to establish an interview date and time. If you should have any questions related to the job vacancy please contact the individual department with questions. For assistance or questions with the jobsite, please contact the office of Human Resources at X3172 and speak with a Human Resources staff member."

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