Fitchburg State University Fitchburg , MA 01420
Posted 1 week ago
Job Description:
The Student Development Office is seeking a student for employment. This position is funded by the university. All undergraduate students looking for employment are welcome to make application for this position. Please see below the specific duties and responsibilities for this role.
The Campus Center, housed within Hammond Hall, offers itself as a place where students can spend time socializing and expanding themselves outside the classroom. Hammond Hall houses everything from offices and services for students, to the Gallucci-Cirio Library, North Street Bistro and the Bookstore.
Event Support Services (ESS) is a group of the Campus Center Staff that offer an array of event and hospitality services for events, programs and other functions within Hammond Hall. Staff will rotate through various job assignments such as arranging room and event set-ups, providing AV and technical assistance at events, and serving beverages and maintaining security during events where alcohol is being provided.
The ESS/Falcon Hub is an area of the Campus Center and the Staff reports to the Manager of the Falcon Hub, the Manager of ESS, and the Assistant Director of Campus Center Operations.
Requirements:
General Requirements:
Assist with the operation of the Falcon Hub/Hammond Hall
Provide friendly quality customer service to patrons
Must keep closet spaces organized
Must be able to work well in both an independent and team setting
Effective verbal and written communication skills
Other duties as assigned
ESS Requirements:
Be familiar with Event Management System (EMS) to check reservation setups
Must be able to lift tables, chairs and staging of various weights
Set meeting and event spaces based on reservation request details
Will have knowledge of audio and visual setups to assist with event tech support
Oversee events and assist event coordinator with their various needs
Falcon Hub Requirements:
Will attain their TIPS certification to serve alcohol and food in the Falcon Hub
Interact with guests ranging from fellow students to upper administration
Must prepare and serve wine and draft or bottled beer, as well as sodas and food to patrons
Must handle patrons courteously and, at times, assertively
Staff is expected to maintain the acceptable standards of practice as prescribed in the TIPS (Training for Intervention Procedures) program as well as enforce the alcohol policies of Fitchburg State University and the Commonwealth of Massachusetts.
Clean and maintain all bar equipment and assist with cleaning of the venue after all scheduled events
Work effectively in a fast-paced environment
Have good cash handling experience
Successful candidates that are 18 years of age, or older, will have, by law, 30 days to complete their TIPS certification. Those that are 21 years of age, or older, will also have 30 days to complete their Crowd Manager certification.
Additional Information:
Shift Information: Variable shifts available based on student's schedules. Will work up to 20 hours per week at $15 per hour.
Application Instructions:
"The position is a student employment opportunity; all applicants are requested to apply online utilizing the Fitchburg State University jobsite to be considered as an active candidate. The hiring manager responsible for student hiring will review applicant information, and will select candidates for interview. The hiring manager will contact those individuals to establish an interview date and time. If you should have any questions related to the job vacancy please contact the individual department with questions. For assistance or questions with the jobsite, please contact the office of Human Resources at X3172 and speak with a Human Resources staff member."
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Fitchburg State University