FSS Coordinator

Description

FAMILY SELF-SUFFICIENCY COORDINATOR

PROGRAM SPECIALIST III

Housing Assistance Division

Contract Position

POSITION IS LOCATED IN THE ALHAMBRA OFFICE

The Los Angeles Community Development Authority is a dynamic, innovative agency created in 1982 by the Board of Supervisors to generate affordable housing and economic redevelopment throughout Los Angeles County and participating cities. Funded primarily with federal grants, the LACDA is an industry leader in sponsoring new solutions to community development. To apply and find out more about the LACDA, please visit our website at www.lacda.org.

DIVISION OVERVIEW

The Housing Assistance Division of the Los Angeles County Development Authority is responsible for the administration of multiple rental subsidy programs, including the Housing Choice Voucher (HCV), Shelter Plus Care/Continuum of Care, Veterans Affairs Support Housing (VASH), and Housing Opportunities for Persons with Aids (HOPWA), for the County of Los Angeles.

POSITION OVERVIEW

Under supervision, completes a variety of tasks related to the recruitment, enrollment, orientation, monitoring, and retention of families participating in the Public Housing Family Self-Sufficiency Program (FSS). The FSS Coordinatorwill act as the primary liaison for prospective FSS participants. The candidate must actively participate in local committees and engage in various public speaking opportunities to uphold a prominent community presence.

The FSS Coordinator is to proficiently analyze and assess residents' educational and workforce development requirements, aligning them with relevant local resources. Aid individuals in pinpointing and delving into their career aspirations by crafting personalized training and service plans.

The FSS Coordinator must exhibit their capability to propel the FSS program forward by utilizing innovative ideas and leveraging accessible resources. The ideal candidate will possess excellent oral and written communication skills and must have strong outreach, public speaking, and marketing skills.

The FSS Program position is grant-funded, therefore the position will be under a contract position for 6 months to one year.

Essential Job Duties

The below statements are intended to describe the general nature and scope of work performed by this position. This isnot a complete listing of all the required responsibilities, duties, and skills. Other duties may be assigned.

• Review client applications for rental assistance.

• Maintain accurate records.

• Determine client eligibility based on income, deductions and allowances, and family composition, compute housing assistance payments and family rental rates according to U. S. Department of Housing and Urban Development (HUD) regulations.

• Process annual recertifications, interim changes and/or moves including obtaining current third-party verification of participant information per program requirements.

• Resolve concerns between tenants, landlords, and the Housing Authority.

• Schedule and conduct group or individual presentations.

• Interprets and applies HUD regulations and guidelines relating to the FSS program.

• Monitor participant escrow accounts, graduation rates, FSS contracts, and homeownership outcomes.

• Heavy data gathering and reporting of participant information to HUD.

• Perform other related duties as assigned.

Qualifications

Any combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Experience, as outlined below, may be substituted for required education on a year-for-year basis.

OPTION I

• Education or training equivalent to a bachelor's degree from a four-year college or university in Human Development, Public Administration, Social Science, or a related field.

• Two (2) years of progressively responsible experience in the administration of public programs, Section 8, or housing programs.

OR

OPTION II

• Three (3) years of professional experience in the direct delivery of case management or project management activities.

Bilingual in Spanish is highly desirable.

KNOWLEDGE OF:

• The needs of low-income and/or public housing communities and empowerment models.

• Modern office practices and procedures, business correspondence, proper English usage, spelling, grammar, and punctuation.

• MS Software (Excel, Word, and Outlook).

• Housing program policies and procedures.

• Effective customer service techniques.

SKILLS AND ABILITIES:

• Strong analytical and problem-solving skills.

• Strong oral and written communication.

• Ability to document attendance, activities, outcomes, and input into the resident services electronic tracking system.

• Ability to perform case management services, including service coordination, and making appropriate referrals.

• Ability to assess and evaluate resident needs in education and workforce development and match those needs to available local resources.

• Ability to utilizing innovative ideas and tools.

• Ability to interpret, apply and enforce program regulations.

• Ability to maintain accurate records.

• Ability to prioritize multiple projects utilizing effective time management skills.

• Ability to perform well under pressure in a fast-paced work environment.

• Ability to work with minimum supervision.

• Ability to establish and maintain cooperative working relationships with staff, representatives of local government, program participants, community-based organizations, social service programs, and public/private businesses.

• Ability to facilitate regular FSS workshops in collaboration with outside agencies.

• Ability to be sensitive towards individuals from culturally diverse backgrounds, those affected by AIDS, and those facing homelessness.

Additional Information

Equal Opportunity

The LACDA is an equal opportunity employer. We are committed to creating a workplace culture that embraces diversity, equity, and inclusion to advance our mission of building better lives and better neighborhoods.

Reasonable Accommodation

If you are an individual with a disability and need to request reasonable accommodations under the Americans with Disabilities Act (ADA), please call the LACDA, Human Resources at (626) 586-1687 or via email at hr.recruiter@lacda.org.

Application Process

To be considered, all applicants are required to apply online by the filing deadline. Applications will be reviewed for possession of minimum qualifications and evaluated according to the essential functions of the job. In the Work Experience section of the application, applicants must demonstrate their experience by providing a clear description of the work performed as it relates to the position. Each job held must include the dates of employment, name and address of the employer, position title, hours per week, and supervisor. Please note resumes will not be reviewed to determine qualifications.

Supplemental questions are considered a part of the application process and must be carefully answered. All required questions must be completed before the application can be submitted. The supplemental questions will be used to evaluate the applicant's education, training, and experience. Depending on the size of the applicant pool, the supplemental questions may be used as part of the supplemental screening.

To receive credit for required education, applicants must attach a copy of their degree or official/unofficial transcripts. Please note foreign degrees (or degrees completed outside of the United States) require an evaluation of U.S. equivalency conducted by a credential evaluation service such as The National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators, Inc. (AICE).

Please include three (3) professional references in the "Reference" section of your application.

Failure to comply with this application process may result in disqualification.

Screening and Selection Process

Following the review of application materials, the most qualified candidates will be contacted via email and text messaging, if elected, for an assessment test and/or interview. Please check the email account provided on the application for important communications regarding the status of your application and/or next steps.

Salary Compensation

Salary compensation is dependent on qualifications (experience, education, knowledge, skills, and abilities). Initial salary placement is generally made between the start and mid-point of the posted range. New hires are not eligible to start at the maximum of the posted range.

Conditions of Employment

Candidates selected from the process will receive a conditional offer of employment contingent upon successful completion of satisfactory reference checks, a post-offer medical examination, and criminal background check. Background check information will be considered in determining the applicant's suitability for the position.

Candidates must possess a valid California Class C Driver's License, an acceptable driving record, and must comply with the LACDA's Motor Vehicle Safety Policy during employment.

Failure to meet these pre-employment requirements will be grounds for withdrawal of the conditional offer of employment.

Proof of authorization to work in the United States will be required at the time of hire.

Employment with the LACDA is at-will and may be terminated at any time with or without cause.

FILING DEADLINE: May 21, 2024 @ 11:59PM

APPLY IMMEDIATELY, POSITION MAY CLOSE WITHOUT PRIOR NOTICE.

RECRUITMENT NUMBER: 24029