Fs/Qa Supervisor

Quality Assurance Supervisor

We have an incredible opportunity for a dynamic Quality Assurance Supervisor to join our growing Des Plaines Team!

Who We Are:

We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, DO & CO offers gourmet entertainment all over the world. We operate in 32 locations, 12 countries and 3 continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly, and beyond our own expectations.

Responsibilities:

• Responsible for supporting the Quality Assurance and Product/Food Safety, Quality and Regulatory compliance, Halal compliance, adhering to local, state, federal, international, environmental, health and food safety regulations.

• Prepare and implement the locations Standard Operation Procedures.

• Maintain the facilities HACCP lines, follow up with all key managers to ensure all areas are covered and key personnel are trained properly.

• Regularly review and update HACCP documentation, systems, and procedures

• Investigate and review HACCP non-compliance.

• Oversee all third-party audits and/or inspections.

• Complete regular quality control assessments, complete corresponding reports.

• Regularly audit the facility for; GMP, foreign objects, hygiene, and HACCP. Report back to the operations findings with recommended corrective actions.

• Records all complaints, findings, corrective actions, etc. Finds areas of trends using analytic methods.

• Investigate results of microbiological testing, communicate findings, create corrective action.

• Proactively manage the routine locker cleaning.

• Partner with the QA Manager to ensure that the unit meets the company's, industries, and regulatory standards for sanitation.

• Work closely with the vendor(s) to order and maintain food grade chemicals within the facility. Keep appropriate par levels of these items and work with necessary managers who also have chemical usages.

• Ensure MSDS are in place for all chemicals and any necessary PPE is available and trained for usage.

• Monitors hygiene training and development of other staff directly and/or indirectly and provides coaching, direction, and leadership support to staff in the form of new hire orientation, retraining, annual retraining, etc.

• Partners with supervisors and HR to implement corrective action as needed when hygiene protocols are not followed.

• Supervise subordinate hygiene employees, including Quality Control Assistant and Quality Control Specialist, advise management as to their performance. Make reasoned recommendations as to the hiring of candidates for such positions, and as to the transfer and discipline of existing employees in such positions.

Qualifications:

• Deep knowledge in HACCP, ISO, and food safety systems

• Food Safety Certification, state specific if applicable

• HACCP Certified

• Food Safety Manager Certification Preferred

• Bachelor's degree preferred

• Proactive and self-organized

• Ability to manage through a substantial workload.

• Capable to work independently as well as in a team environment

• Ability to complete assigned tasks within the given time to meet strict deadlines

• Excellent communication skills

• Flexibility (different shifts - night, weekends, holidays)

• Attendance based on schedule determined by supervisor; such schedule may include mandatory overtime and extended work week (including weekends and holidays)

What We Offer:

• Estimated salary/pay range: $65,000 to $70,000 annually.

• Daily Complimentary Meals (Breakfast, Lunch and Dinner).

• Salaried employees are eligible for 401K, Commuter Benefits, and Healthcare Benefits such as Medical, Dental, & Vision.

• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality.

• Genuine career development opportunities, both nationally and internationally.

• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry.

Diversity & Inclusion Statement:

We want everyone to feel welcome, respected and we are committed to providing the best space, experience, and workplace for our teams - no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status and all the other fascinating characteristics that make us different and makes you. That is what makes our team so special. #CHICAGOIND

Other details

• Pay Type Salary

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• Des Plaines, IL, USA