Fruit Expert - Customer Service & Production

Edible Arrangements East Longmeadow , MA 01028

Posted 3 weeks ago

Looking for a great person to come and join our team. We are currently looking for someone to work in our East Longmeadow, MA store, and Enfield, CT store. These stores are about 15-20 mins away from each other.

Holidays are mandatory- no exceptions.

Weekends are a must.

Part-time and Full-time options available.

Option to work in only East Longmeadow, MA.

Option to work in only Enfield, CT.

Option to work in both stores.

Some customer service experience is required for this position, but not knowledge of fruit production.

The Fruit Expert - Customer Service & Production Associate is responsible for creating the mouthwatering arrangements, dipped fruit boxes, and cut fruit for Edible treat products, following proper operational procedures. He or she also ensures Edible service standards are met and surpassed by providing customers with prompt service, delivering a WOW experience


Essential Job Functions and

Responsibilities:
  • Build arrangements according to our brand standards

  • Prepare a variety of arrangements according to customers' orders or supervisors' instructions, following approved procedures and proper portion sizes

  • Selects fruit for arrangements

  • Wash, peel and/or cut various fruit to prepare for arranging

  • Package arrangements or dipped fruit

  • Receive and store fruit supplies, equipment, and utensils in refrigerators and other storage areas

  • Performs cleaning tasks in accordance with the cleaning standards and works as a store team player; Clean work areas, equipment, utensils, and dishes

  • Inform supervisors when supplies are getting low or equipment is not working properly

  • Remove trash and clean kitchen waste containers

  • Assist with receiving deliveries from vendors

  • Follows proper food sanitation and handling procedures

  • Demonstrates a strong understanding of product knowledge and quality standards

  • Welcomes and connects with every customer to provide excellent customer service

  • Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals

  • Assists customers in the selection and purchase of Edible products

  • Uses effective sales approaches and displays strong knowledge of product line; Effectively converts customer inquiries into sales

  • Builds long-term relationships and builds the trust and loyalty of customers

  • Maintains customer service area and equipment in a clean and appealing manner

  • Responds to customer needs; Manages difficult customer situations in a calm and professional manner

  • Follows standards for merchandising, stocking, rotating and storing all products

  • Follows cash handling and register policies

  • Follows inventory stocking and recording guidelines

  • Takes responsibility to learn all aspects of the position

  • Learns and demonstrates creating the Edible Experience

  • Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis

Job Requirements:

  • High School Diploma or equivalent preferred

  • Previous experience working in customer Service or food service establishment preferred

  • Excellent customer service and communication skills

  • Demonstrated ability to sell and up-sell products

  • Good math and money handling skills

  • Positive attitude

  • Enjoys working within a team

  • Enjoys working in a fast-paced environment

  • Drive and determination

  • Desire for personal and professional growth

  • Valid state drivers license and a clean driving record (if also delivering)

  • Computer skills including Microsoft software and register skills

  • Ability to lift, carry and/or push objects weighing up to 50 lbs.

  • Ability to stand, bend, reach and scoop throughout assigned shift

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Manager Production Planning

Cartamundi East Longmeadow LLC

Posted 3 weeks ago

VIEW JOBS 6/25/2019 12:00:00 AM 2019-09-23T00:00 <p>Do you want to work for a smart, international company that’s as committed to its employees and best practices as it is to its manufacturing processes? At <strong>Cartamundi</strong>, the world leader in the manufacturing of playing cards and board games, you’ll find a high performing, team-driven, family-centered culture. </p> <p>We bring a love and passion into every game we manufacture for kids of all ages throughout the world. Our secret to success is a highly skilled, motivated workforce that believes in our company purpose: <strong>Sharing the <i>Magic</i> of Playing Together! </strong></p> <p>We offer competitive pay, excellent health benefits, and a great 401(K). <strong>Apply today and discover the magic of making a difference at Cartamundi!</strong></p> <p><em>As the Manager of Production Planning your responsibilities will include: </em></p> <ul> <li>Providing leadership and oversight in a collaborative, team oriented culture to the Production Planning organization</li> <li>Setting the vision for team and employee development that includes training and goal setting that continuously increases the team’s potential</li> <li>Be the liaison with our largest customer’s Sales Planning team, ensuring changes in forecasts or customer requirements are mapped into the manufacturing build plan and ATP dates communicated back to customer.</li> <li>Creating a culture of accountability and open communication so the team can produce excellent results</li> </ul> <ul> <li>Leading the Planning strategy through an effective, collaborative partnership with internal partners which ensures consistent, timely and accurate delivery of product </li> <li>Setting direction for the production planning and material control teams as we strive for sustainably, continuous improvement in lead-time, mid/long term Supply chain and operational planning </li> </ul> <ul> <li>Leading the optimization of the execution plan by providing clear guidance to the team to ensure efficient scheduling that maximizes work flows and operational efficiencies</li> <li>Maximizing the on-time delivery plan, making recommendations and implementing corrective action that drives continuous improvement.</li> <li>Supporting financial initiatives focused on scheduling improvement and effective inventory management </li> <li>Identifying capacity risks, creating mitigation plans and driving actions to closure</li> <li>Working across site and group functional areas, represents the Planning team to ensure SAP APO/MRP application/solution align to an integrated process model (focus should be on site needs w/trying to balance against NA and/or group needs.</li> <li>Managing the Planning budget, achieving project timelines and deadlines</li> <li>Analysing planning processes to identify areas of opportunity, setting plans of action that drive the business forward</li> <li>Supporting site wide process improvement initiatives, leading meetings, guiding teams and effectively reporting out to ensure project success</li> </ul> <p></p> <ul><li>Acting as a key resource to internal customers on issues to ensure timely communication of issues, successes and opportunities for improvement</li></ul><p><strong>Requirements</strong></p><p><br></p><p>To be successful in this position, we are seeking candidates who have: </p> <ul> <li>BA/BS Degree in Supply Chain, Finance, Management or similar business discipline</li> <li>5-10 years of progressive leadership experience in Operations Planning or Supply chain management with a high volume consumer goods manufacturing company</li> </ul> <ul> <li>Excellent verbal and written communication skills with a demonstrated ability to successfully communicate internally and externally with all levels of the organization </li> <li>A proven ability to develop, prepare and execute to business analysis plans that resulted in measurable continuous improvement</li> </ul> <ul> <li>Hands on, transactional experience using an ERP System, preferably SAP with knowledge of Advanced Planning Systems (APO) </li> <li>Excellent time management and organizational to manage multiple priorities</li> <li>Strong MS Office Skills, especially Excel</li> <li>Exceptional interpersonal skills to work effectively across organizational boundaries</li> </ul><p><strong>Benefits</strong></p><li>Competitive Pay</li><li>Excellent health benefits</li><li>401(k) Matching program and profit sharing</li><li>International Company that is the world leader in the manufacturing of playing cards and board games</li><li>High performing, Team-Driven, Family-Oriented Culture</li> Cartamundi East Longmeadow LLC East Longmeadow MA

Fruit Expert - Customer Service & Production

Edible Arrangements