Frost Insurance Agency - Commercial Lines Account Representative

Job Description

It's about supporting people, our people.

Are you described as someone with an inquisitive mind and a thirst for knowledge? Do you like working in a fast-paced environment and have a goal-orientated mindset? Are you ready to provide next level support to help deliver top-quality experience and service? If so, the FIA Commercial Lines Account Representative could be for you.

At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled banking services.

Who you are:

As a Commercial Lines Account Representative with Frost Insurance Agency, you are our insurance experience champion. In this role, you will be responsible for marketing, servicing, and providing support to Producers and Account Executives. You will use your collaborative mindset, analytical skills, and desire for constant improvement to maintain and expand all assigned accounts and process documentation on new accounts. More than that, this role is about building relationships and doing so with integrity, caring, and excellence in mind.

What you'll do:

• Coordinate the receipt and organization of prospect and client information / documents, to support coverage and placement of accounts

• Follow established agency guidelines to determine appropriate marketing actions on house accounts

• Pursue account-rounding opportunities on assigned house accounts

• Review all policies and policy changes received from the insurance carriers for accuracy and completeness, and request corrections as needed; advise the senior staff members of any potential problems or discrepancies

• Renew existing policies prior to the expiration of coverage, update the agency management system, prepare evidences of coverage and deliver to the client and the carrier, and bill annual policy premiums in the correct accounting month

• Always take action using Integrity, caring and Excellence to achieve all-win outcomes

What You'll Need:

• Excellent written and verbal communication skills

• Texas General Lines Agent License: Property and Casualty (P&C) or attainment within 6 months

• Proficient in Microsoft office computer applications

Our Benefits

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term, and life insurance

• 401(k) matching

• Generous holiday and paid time off schedule

• Tuition reimbursement

• Extensive health and wellness programs, including our Employee Assistance Program

• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader is banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.