Front/Back Medical Assistant, Breast Surgery (Greenbrae), Full-Time, Days

WHO WE ARE:

MarinHealth Medical Network is a medical foundation representing the physicians, their care teams and office staff, who previously operated under Prima Medical Foundation or the Marin Healthcare District. With a network of clinics across many different medical specialties throughout Marin and Southern Sonoma County, MarinHealth Medical Network functions as an extended family of healthcare advocates who take pride in knowing that we aren't just making a living; we're making a positive impact on the health of our patients and their families. Come and join us in touching and transforming lives every day!

External hires must pass a background check and medical screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with federal, state and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classifications protected by federal, state & local laws.

General Summary:

The Medical Assistant, under the supervision of the Clinical Lead and Practice Manager, is responsible for assisting in the delivery of healthcare and patient care management. This role assists the providers within scope of practice to provide quality patient care. This includes gathering patient information, assessing patient requests, obtaining and monitoring patient vitals, assisting with procedures and re-processing instruments.

Medical Assistant (MA) Back Office Essential Functions and Responsibilities:

Direct Patient care

• Rooming patients, including obtaining vital signs, obtaining reason for visit, and documenting symptoms their frequency, and severity.

• Provide courteous and compassionate care.

• Documents all required information in electronic medical record. This includes meaningful Use data, Pay for Performance data, and ACO related information. (Allscripts Experience preferred)

• Provide injections, immunizations and other patient care services as ordered by the medical provider.

• Provide assistance during medical procedures.

• Communication and correspondence including lab results, prescription management, and referrals:

• Use electronic medical records and work off "task lists" to complete patient visits or requests.

• Recognize urgent medical needs and triage care appropriately.

• Provides patients with accurate information when answering questions and concerns.

• Maintains patient records and protects patient confidentiality.

• Complete referrals accurately and appropriately.

• Maintain patient areas and supplies:

• Disinfects exam rooms between patients and all patient areas at end of the day.

• Assist with clinic upkeep, including daily cleaning and supply ordering/inventory.

Medical Assistant (MA) Front Office Essential Functions and Responsibilities:

Direct Patient Care

• Answer telephones in a cheerful manner.

• Schedule appointments.

• Take messages for patients using electronic medical records.

• Greet and check in patients.

• Address patient requests and inquires.

• Resolve patient concerns.

• Process insurance issues (i.e., verifications and authorizations) and assist patients in understanding insurance plans.

• Return calls as necessary

• Various assigned administrative processes

Medical Assistant (MA) Qualifications:

• Job-relevant certification required.

• CPR Certification with American Heart Association required.

• High school diploma or General Education Degree (GED) required.

• Demonstrated exceptional customer service skills.

• Knowledge of medical terminology.

• Experience with, and proficiency in, electronic medical records. Use of EPIC software a plus.

• Computer proficiency: Microsoft office.

• Bi-lingual in Spanish desired.

General:

• Remains calm and effective in an emergency or in high pressure situations.

• Collaborate with team members on various ongoing projects.

• Perform additional duties as assigned.

• Comply with all OSHA and safety regulations.

Behavioral Standards:

We have adopted the following standards of behavior in addition to the job responsibilities listed above so we can create and maintain an optimal workplace environment. Your application for this position assumes you agree with and can maintain the following workplace values:

• Exceptional customer service

• Professionalism on the phone, in person, and with each other

• Respectful communication with patients, vendors, volunteers, and co-workers

• Effective teamwork

• Ability to maintain a safe work environment

• A positive attitude

• A good sense of humor and fun in the workplace

• Support of each other the patients and the practice

At MarinHealth, our top priority is the well-being of our employees, patients, and community. As such, we require all employees to receive necessary immunizations, including the measles, mumps, varicella, and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally, the continued recommendation to obtain a COVID + booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements, but we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment for all.

The compensation for this role listed on this posting is in compliance with applicable law. The selected candidate's compensation will be determined based on the individual's skills, experience, internal/market equity factors, and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore, all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document.