Supervises, trains, disciplines, and advises for hiring all front office staff. Understands all aspects of the Property Management System and is able to resolve any issue involving guests, team members, or PMS.
Understands all aspects of the Property Management System and is able to resolve any issue involving guests, team members, or PMS.
Maintains proper staffing levels.
Makes rate and occupancy recommendations and maintains reports and charts for same.
Coordinates with Executive Housekeeper and other housekeeping team members as needed.
Maintains room inventory control through room blocks and group blocks.
Understand and manipulates yield management for maximum revenue and occupancy.
Maintains adequate staffing levels.
Must be physically present to work a regular, reliable, and predictable work schedule in accordance with business demands, and maintain a consistent and regular attendance record.
Perform special projects and other responsibilities, tasks, or duties as requested.
Supervises, trains, disciplines, and advises for hiring all front office staff.
Education / Qualifications
Must be 21 years of age, or older.
High School Diploma or GED equivalent required
Minimum 2 to 3 years work experience as Front Office Associate / Front office cashier in a hotel.
Degree in Hospitality Management or Graduates bachelor degree and/or diploma in hotel or other related field preferred.
Computer Knowledge and experience in MS office programs.
Must be able to provide evidence of eligibility to work in the United States of America.