Front Office Supervisor

Job Description Job Description Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Wellness resources Come join our award-winning team as a Front Office Supervisor at the Residence Inn by Marriott in Idaho Falls . Position is full-time (30hours/week) with flexibility; variable days, weekends and holidays as needed. Marriott and/or hotel experience a PLUS.

Pay is based on experience. Marriott and the Woodbury Group care about your safety where you work. We comply with Marriott brand standards and have adopted the Commitment to Clean program to ensure the safety of you and our guests. Benefits (based on hours worked per week) Daily Pay - get paid on-demand Medical Insurance Dental Vision 401K Employer Match Paid Time Off starting on first day Free Life and Accident Insurances Opportunities for growth and advancement within the Woodbury Group of hotels Awesome Marriott worldwide hotel discounts (up to 75% off) Employee Assistance Program Employee Wellness Program Minimum Qualifications Exceptional customer service skills (2 years of experience) At least two years previous hotel front desk or related experience Able to lead and supervise other associates effectively (1-2 years of experience) Availability to work a variable work schedule Performance Expectations Process and help other front desk associates process guest check-ins by confirming reservations, assigning room, and issuing and activating room key Accommodate guest requests, contacting appropriate staff if necessary Follow up with guest regarding satisfaction with guest-related issues; compile and review daily reports/logs/contingency lists and complete cashier and closing reports Assist management in training, motivating and coaching front office associates Perform Front Desk duties when subordinate staff are unable to complete their duties or as other guest demands require.