Front Office Supervisor

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

The wage for this position is $21 per hour. This is the pay rate for this position at Ventana Big Sur, and Alila Resort reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factor including experience, and training levels.

Hyatt is proud to offer exceptional benefits, which include

• Annual allotment of free hotel stays at Hyatt hotels globally

• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.

• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

• Paid Time Off

• Medical, Dental, Vision, 401K with company match after 30 days of employment

Alila Ventana Big Sur colleagues enjoy

• Paid meal breaks

• Gas stipend for qualified candidates

• Complimentary daily meal

Our Commitment to Diversity, Equity, and Inclusion

Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board-from whom we hire and develop, the organizations we support, and whom we buy from and work with.

Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.

Hyatt is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law

This is not you typical career opportunity. This is the Hyatt Touch.

• A true desire to satisfy the needs of others in a fast paced environment.

• Refined verbal and written communication skills.

• Ability to stand for long periods of time.

• Experience and a thorough understanding of Front Office operations.