Be A Part of Our Passionate & Committed Team!Who this Job Will Job Appeal To
Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to "wow" our customers, we invite you to explore a career with Waterford Hotel Group.
The Ideal Candidate for this Position
The right candidate will be detail oriented with excellent organizational skills, have the ability to make quick decisions, and problem solve to achieve guest satisfaction while ensuring compliance with policy and financial standards.
What You Will Be Doing
The Front Office Supervisor is responsible for overseeing the Front Office by effectively leading and motivating associates, maintain departmental training/development and strict adherence to all Hyatt and Waterford Hotel Group guest service standards.This is not a Monday thru Friday job, in fact, it requires a flexible schedule that includes weekends, holidays and nights, but it is for you if you love people and have the right attitude!
Ideal candidate must have at least 2-3 years Hotel Front Desk experience.
Detail oriented with emphasis on continuous process improvement
Ability to work independently within a framework
You must be able to pass a thorough background check as well as be drug free.
We offer our eligible Associates a number of benefits to enhance their health and well-being:
Group insurance, including medical, dental, vision and company-paid life insurance
Paid time off including vacation days, personal days and holidays
Company-matched 401(k) plan
Voluntary benefits including short term disability, accident, life and critical illness
Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more
Property: Hyatt House Boston/Waltham
Hotel Brand/Office Type: Waterford Hotel Group
Primary Location: United States-Massachusetts-Waltham
Job: Guest Service Operations
Job Sub Category: Guest Services
Req ID: 1228660