FRONT OFFICE SPECIALIST-DIVERSIFIED SERVICES
Job Requisition Number: 177504
Attention current TriHealth employees:
Please apply for this position by submitting an online internal application via SuccessFactors. Please be certain to update your SuccessFactors Employee Profile prior to applying to this position.
FRONT OFFICE SPECIALIST-DIVERSIFIED SERVICES: This position is responsible for answering, handling and screening incoming telephone calls; greeting and registering patients, filing and preparing charts.
In addition, this position is responsible for check-out functions, including review of encounter form data, collection of co-payments, scheduling follow-up appointments; completing daily bank deposit; day-end reconciliation duties. Some locations also require this position to complete charge/receipt-entry and charge-receipt summaries for all office-related services.
DEPARTMENT SPECIFICS: Applicant should possess strong communication skills and customer service skills.
Must be able to work cooperatively within the team concept with providers and other team members, demonstrating flexibility, motivation and commitment to quality patient care; have good organizational skills, be able to problem solve; Epic experience preferred. The primary position will be in the front office and may be cross trained to work with the Back Office Lead assisting with reports to enhance efficiency and continuity of delivery of patient care. The applicant should be comfortable developing relationships with patients as an integral team member.
EDUCATION: High School Degree
EXPERIENCE: 3-4 years in a related field SPECIALIZED KNOWLEDGE: .
Job Title: FRONT OFFICE SPECIALIST-DIVERSIFIED SERVICES
Department Name: TPP DEERFIELD FAM PRACT
Location: Arrow Springs
Employment Status: Full Time Position
Shift: Day Shift
Weekend Commitment: Yes
Holiday Commitment: No
On-Call Commitment: No
Nearest Major Market: Cincinnati
Job Segment: EMR, Patient Care, Healthcare