Front Office Representative Lander

The front office representative greets patients, receivsse incoming calls, and schedules appointments

according to established criteria. He/she is the primary source for time of service collections, and will inform

patients of clinic policies; collect payments, including patient payments, past due and self-pay balances; and

balance petty cash. As a critical piece to physician services revenue cycle, he/she obtains pre-certifications for

services. He/she maintains and scans records accurately in EMR, reviews Clinical inbox for tasks assigned to

Medical Records and completes release of records as requested according to HIPAA guidelines. May be asked

to assist with office and clinical supply ordering.

Minimum Education

High school diploma or equivalent is required.

Required Skills

Excellent verbal, written and interpersonal communication skills. Capable of relating to diverse age and

demographic backgrounds.

Good organizational skills.

Working knowledge of personal computers; 10-key and filing.

Type 50 words per minute preferred