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Front Office Medical Assistant
The Botanica Group
Sandy Springs , GA 30328
Posted 3 months ago
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Our client, a top specialty practice near Northside Hospital is seeking an experienced Front Office Assistant. As the Front Office Leader, you will be expected to maintain a friendly andprofessional demeanor at all times. The ideal candidate is someone with top-notch customer service and impeccable communication ability to tackle busy multi-line phones and demanding patients with poise and grace. Experience with electronic medical records is a plus.
Responsibility include but are not limited to:
- Above all, making patients feel welcome and happy
- Providing excellent customer service
- Leading by example
- Ensuring patients had a good appointment
- Suggesting ways to improve Front Office operations and patient experiences
- Greeting patients
- Checking patients in and out
- Verifying insurance and occasionally explaining benefits as well as what is owed
- Answering phones
- Scheduling appointments
- Helping with product sales
- Answering general questions
- Answering simple level billing questions
- Confirming that patient data is correct
- Accurately entering patient demographics and insurance information
- Briefly explaining procedures to patients
This practice has very little turnover! Salary is competitive and is based on experience. Full benefits offered!