Bluegreen Resorts New Orleans , LA 70130
Posted 3 weeks ago
Job Description
Join our dynamic team at Club La Pension in New Orleans, LA as a Guest Services Manager (Front Office Manager)!
Nestled in a picturesque tower setting boasting 63 1- and 2- bedroom suites. Centered in the historic French Quarters just steps away from fabulous food live music and the renowned Big Easy nightlife. You'll play a pivotal role in ensuring each owner and guest receives an unparalleled vacation experience.
Compensation: $50,000-$55,000 + 15% bonus potential
Location: 115 Decatur Street; New Orleans, LA 70130
Check out the Resort Here: Club La Pension
Apply today! #PowerOfVacation
BENEFITS YOU'LL ENJOY:
Up to 21 Paid Days off per Year!
401K Match up to 5%
9 Paid Holidays
Up to 2 Paid Volunteer Days
Medical, Dental, Vision Insurance
6 weeks - Paid Parental Leave
Internal Growth and Career Pathing
Tuition Reimbursement
Safe and Fun Work Environment
Employee Discounts Including Childcare, Hotels and more!
JOB SUMMARY:
Oversee and further develop team members in providing better customer service.
Coverage front desk shifts, as needed.
Continue to improve the owner/guest experience.
Ensure that the guests are being escorted properly and that they have been directed to the requested rooms after proper completion of the check-in procedures.
Keep a track of the inventory supplies and keep updated reports as according to company standards.
Monitor statistics related to room occupancy and their rates, ensures that all the activities are carried out within the given budget standards.
YOUR BACKGROUND:
Ability to work weekends, evenings, and holidays as needed.
High school diploma or equivalent required
4 years minimum in hotel or resort experience required; with at least one year in an Guest Services (Front Office) Assistant Manager or Manager role
Ability to effectively lead a team of 5 or more associates.
Bluegreen Resorts