Front Office Lead/Control Clerk

Hyatt Orlando , FL 32801

Posted 2 months ago

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Control Clerks are primarily responsible for room inventory to maximize selling opportunities at the Front Office. This includes assigning room blocks for groups and guest preferences. Front Office Agents rely on the Control Clerks ability to manage the inventory and analyze reports. This role has a direct impact on guest fulfillment with room accommodations. Control Clerks must also assist in the guest registration process and communication of hotel services and promotions. This position leads other associates by coaching, giving direction and may include training. Front Office Control Clerk is the perfect opportunity for a seasoned Front Office Agent ready to advance their career into management.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

This is not you typical career opportunity. This is the Hyatt Touch.

  • A true desire to satisfy the needs of others in a fast paced environment.

  • Flexible schedule including AM or PM Shifts, Weekends, and Holidays

  • Refined verbal and written communication skills.

  • Previous Front Office experience preferred

  • Experience and thorough understanding of Front Office Operations.

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Front Office Lead/Control Clerk