Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Front Office Lead - Float Pool

Expired Job

SCL Health System Thornton , CO 80229

Posted 4 months ago

Front Office Lead Medical Receptionist SCL Health Medical Group

  • Float Pool


You bring your body, mind, heart and spirit to your work as a Front Office Lead Medical Receptionist.

You know how to move fast. You know how to stay organized. You know how to have fun.

You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible.


SCL Health Medical Group is part of SCL Health, a faith-based, nonprofit healthcare organization that focuses on person-centered care. With locations throughout Colorado and Montana, we offer a wide variety of primary are specialty care services.

Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning.


Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity.

We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing.

We're proud of what we know, which includes how much there is to learn.

Your day

As a Front Office Lead

  • Medical Receptionist you need to know how to:
  • Complete various reports as delegated by Practice Administrator.

  • Monitor front desk work-queues in e-Summit and delegates work-queues tasks to co-workers.

  • Attend staff meetings and provider meetings on a daily and weekly basis.

  • Represent front desk at monthly Q.I. team meetings and other leadership meetings

  • Train all new front office staff and front office floats on all stations at front desk.

  • Complete initial front office staff competencies.

  • Act as liaison to Revenue Services Center.

  • Order and maintain all office supplies and equipment needed for normal daily business operations.

  • Introduce and greet patients in a prompt and pleasant manner.

  • Register patient in a prompt, pleasant manner; verify and records necessary demographic information.

  • Verify insurance and method of payment, collect co-payments and payments on account.

  • Anticipate healthcare providers' needs and direct calls and questions to appropriate staff and providers.

  • Express both verbal and written thoughts clearly and concisely.

  • Demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served

  • Is self-directed, motivated and functions successfully as a leader in a team environment.

  • Open and close telephone lines, monitor phone volume, answer phone calls, direct calls, document clear and concise messages in e-Summit

  • Schedule and confirm appointments, distributes daily and updated schedule to providers and staff.

  • Complete no-show appointment process per clinic protocol.

  • Monitor activity in waiting area and communicates with medical assistants to maintain good clinic flow.

  • Maintain orderly waiting area for patient and visitors on a daily basis.

  • Contact building manager to report facility issues.

  • Contact Help Desk and/or enters e-tickets for technology problems.

  • Act as a back-up for daily batch production, cash and user batch reports.

  • Ensure that paper records and scanning is done effectively and accurately each day

Your experience

We hire people, not resumes. But we also expect excellence, which is why we require:

  • High school diploma or GED equivalent

  • Associates or Bachelor's degree

  • 2 years' experience in outpatient clinic or other healthcare environment

  • Experience and skill with MS office software.

  • Experience with an electronic practice management or EMR system

Your next move

Now that you know more about being a Front Office Lead Medical Receptionist on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.

Organization: SCL Health Medical Group

  • Front Range, Greater Denver, CO

Primary Location: CO-Denver/Boulder/Surrounding Areas-Thornton

Department: SCLP-Med Surg Float Pool

Schedule: Full-time

Shift: Day Shift

FTE: 1.0

Job Number: 18007683

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
RN Float Pool Full Time Nights


Posted 1 week ago

VIEW JOBS 11/30/2018 12:00:00 AM 2019-02-28T00:00 We need experienced RNs who love variety and who can "step in and step up". As a vital team member in our Float Pool, you will be called upon to share your expertise in several departments throughout the hospital. Opportunities to cross train include ICU, ER, Cath Lab, Orthopedics, Telemetry, Mom/Baby, and Med/Surg. If you love the idea of serving a close-knit community of families and friends, we invite you to become a part of North Suburban Medical Center. Our expert team of doctors, nurses and healthcare professionals enables us to provide the highest levels of care to the communities we serve as evidenced by our high scores in quality effort related to Core Measures. Reflecting this commitment, we are proud to be one of only two hospitals in Colorado to be honored by The Joint Commission as a Top Performer in Key Quality Measures the last three years in a row! Located just 10 minutes north of the Denver metropolitan area, Thornton is a diverse community with a strong commitment to quality of life and environmental issues, and consistently ranks as one of the most desirable areas to live in the United States. Thornton offers easy access to downtown Denver's events, night life, restaurants, professional sporting events, and culture, as well as 28 major resort areas found in the nearby Rocky Mountains for skiing, hiking, rafting, and camping, along with our beautiful and breathtaking scenic wonders... most well within a two hour drive. Learn more about North Suburban Medical Center. Not accepting New Graduate RNs Position Summary: The Registered Nurse must be able to demonstrate advanced knowledge and skills in the care of his/her patients.. Each service also requires specialized skills. The delivery of care is based on criteria that is age appropriate and is based on the physical, psychosocial, cultural, safety and learning needs of the individual patient. The Registered Nurse may rotate to other areas other than his/her normally assigned service area/s, and will perform only those duties for which he/she has demonstrated competency The Registered Nurse performs delegated duties consistent with his/her scope of practice and functions within the philosophy and overall plan of care delivery at NSMC. The Registered Nurse displays positive support for NSMC as well as the entire HealthONE organization. Education * Graduate of an Accredited School of Nursing * BSN desirable. Licensure/Certification * Current Registered Nurse License in the State of Colorado. (May work with a current RN compact license from another state for the 1st 180 days of employment). Current BCLS and ACLS Certification (American Heart Association) for all Float Pool Registered Nurses required. Additional certifications required based on specialty unit served. * ICU-TNCC required * Emergency Department-TNCC, PALS required; proof of previous receipt of ENPC * PACU- PALS required * Pediatrics- PALS required; STABLE preferred * OB-NRP required Experience * 1 to 2 years acute care/ specialty nursing is desirable Able to articulate and demonstrate appropriate nursing theory and practice. HCA Thornton CO

Front Office Lead - Float Pool

Expired Job

SCL Health System