Position: Front Office Medical Coordinator
Location: Sanford, Florida
Years' Experience: 1+
Employment Type: Full Time
Benefits: Competitive benefits package which includes generous paid time off and 401k
Business: Outpatient Therapy Clinic
This position is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is a point-of-contact for all non-clinical patient service including managing the patient scheduling process; collecting, posting, and depositing patient payments; maintaining patient charts and electronic medical records; maintaining the front desk area; and providing outstanding customer service to our patients. This is a fast paced environment. We prefer bilingual experience with at least 2 yrs of previous experience.
Job Duties & Responsibilities:
Greet patients and direct them accordingly
Answer incoming telephone lines
Electronic Scheduling/Book appointments
Verify current personal and financial information
Verify insurance benefits/obtain authorizations as needed to process patient for services
Check patients out/Charge tickets
Collecting money over the counter
Faxing and Filing and perform any other duties assigned
Must have 1 year of previous knowledge in a medical office environment.
Excellent telephone skills
Data Entry skills/Typing are required
Must be proficient in Word and Excel.
Previous experience with medical software preferred.
Knowledge of medical terminology, CPT and ICD9/ICD10 coding.
Team player attitude, energetic, with a focus on excellent customer service.
Be flexible with your hours.
Attention to detail
Time Management skills
Be Organized, able to multi-task in a fast-paced environment
Must possess valid driver's license
Must be authorized to work in the United States
Able to pass a background check (criminal, cred, MVR, etc.)
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand and sit. The employee is frequently required to be mobile. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and ability to adjust focus.
We do look for stable past work history and previous work experience.
U.S. Physical Therapy