Front Office Coordinator - 470025

Job Description

• Must be understanding, courteous and professional at all times in contacts with patients, visitors, employees, and medical staff.

• Schedule patient appointments.

• Liaison between medical professionals and patients.

• Answer telephone calls in a professional and courteous manner with minimum rings.

• Route phone calls and handle enquires efficiently and courtesy.

• Receive and convey message in writing and verbally.

• Receive requests for recur medication.

• Welcome patients and visitors in a polite and courteous manner.

• Monitor patient flow in treatment room.

• Answer non-medical questions for patients.

• Organize and manage patient records and date efficiently using computer software.

• Monitor and maintain supplies and forms.

• Maintain supply of snacks, juices and paper items for food consumption.

• Coordinate provider appointments and treatment room availability.

• Optimize patient satisfaction by scheduling service delivery within their preferences.

• File and fax documents

• Protect patients' rights by maintaining confidentiality of information.

• Comfort patients by anticipating their anxieties and respecting their grief process.

• Book and organize lunch meetings between doctor and pharmaceutical representatives.

• Register and schedule blood draw appointments.

• Schedule appointments i.e. port placement surgeries with other medical clinics.

• Contribute equitably in the maintenance of cleanliness of the medical practice.

• Contribute of team effort by accomplishing related tasks as needed.

• Clean equipment, chairs and change bed lines as needed to assist nurses.

• Help to ensure the safety of patients by assisting with transfers and restroom as needed.

• Receive laboratory results, recording and distributing results promptly.

• Register and take blood, urine and other specimens to the lab.

• Help patients in distress by responding to emergencies.

Requirements

Education

Required:

High School

Licenses & Certifications

Preferred:

C-Heartsaver

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Front Office Coordinator - 470025

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