Front Office Clerk (Manheim)

Company

Cox Automotive

• USA

Job Family Group

Vehicle Operations

Job Profile

CAN2-Clerk-Office

Management Level

Other

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Job Description

• Perform sale day administration functions including front counter, collecting & posting payments

• Matching titles with invoices and checks, customer service, data entry, filing and routing, etc.

• Provide quality customer service through face to face and phone support.

• Answer questions and provide support. Perform basic data entry into the AS 400 computer system, and download digital image of vehicles into the system if instructed.

• Prepare, issue, and send out correspondence, bills, invoices, receipts, checks, or other documents.

• Copy data and compile records and reports. Sort and file documents.

• Operate office equipment, such as copier, fax machine, scanner, postage machine, etc.

• Answer phones, convey messages, and run errands. Greet and assist customers.

• Stamp, sort and route incoming mail and Airborne/FedEx packages and letters. Drop off and pick up mail at the U.S. Post office on a daily basis as needed.

• Prepare outgoing mail with sufficient postage and assure daily mail is posted. Prepare Airborne/FedEx labels via computer and printer.

• Assure items mailed are properly packaged, labeled and addressed, and replenish mail machine postage meter as required.

• Perform sale day administrative functions including front counter, collecting & posting payments, matching titles with invoices and checks, customer service, data entry, filing and routing, etc.

• Provide quality customer service through face to face and phone support. Answer questions and provide support.

• Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence.

• Perform other duties as assigned by management.

Qualifications:

• High School Diploma or equivalent required.

• Prior clerical or administrative experience required.

• Valid Driver's License and safe driving record required.

• Good communication and organizational skills required with strong attention to details.

• Basic computer software skills required.

• Commitment to providing excellent customer service required

• Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.).

• Ability to sit or stand for prolonged periods of time.

• Ability to perform repetitive data entry tasks; manual dexterity.

• Vision abilities required include close, distance and depth perception.

Disclaimer: The posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Closing: With more than 20,000 employees in operating locations around the globe, Manheim is the world's largest provider of vehicle remarketing services. In 2010, Manheim handled nearly 10 million used vehicles, facilitating transactions representing more than $50 billion in value. A subsidiary of Atlanta-based Cox Enterprises, Manheim is transforming the wholesale vehicle buying and selling experience through investments in technology and innovative products and services. Manheim markets Manheim Financial Services (MAFS), OVE.com, Total Resource Auctions, Manheim Frontline, Manheim Specialty and Heavy Truck & Equipment, Manheim Consulting and other respected brands to the remarketing industry in 15 countries, including Australia, Turkey and the United Kingdom. Manheim is an Equal Opportunity Employer and a Drug-Free workplace. Please submit your resume to: http://www.coxenterprises.com/coxcareer

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer

• All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.