Front Office Associate

Millennium Physician Group is one of the largest comprehensive primary care practices with healthcare providers throughout Florida.

At Millennium Physician Group, you will find an organization that focuses on family and building a strong network of people to care for the communities we serve. We are always searching for employees who have a strong customer service attitude, fantastic teamwork skills and a willing smile ready to share.

Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere that empowers you to seek better ways to deliver care to our patients and their families. We also promise to care for you as an individual, and help you grow in your role with Millennium Physician Group.

If you are interested in joining an organization that puts an emphasis on team work and family, then Millennium Physician Group is the right choice.

As a Front Office Associate, you will be responsible for managing patient appointments, coordinating with medical staff, and maintaining accurate records. Your exceptional organizational skills and attention to detail will be instrumental in keeping our clinic running smoothly. From answering phone calls and addressing inquiries to handling insurance paperwork, your multitasking abilities will shine as you balance multiple tasks with ease. Your friendly and professional demeanor will create a welcoming atmosphere for our patients, making them feel comfortable and supported throughout their visit. If you're ready to make a meaningful impact in the healthcare industry, apply now to be apart of our dedicated team!

Objectives of this role

• Provide an exceptional patient experience

• Ensure efficient appointment and scheduling management

• Keep accurate records

• Maintain confidentiality and secure confidential data

• Support physicians and nurses in providing accurate and organized care

• Ensure efficient patient management processes

• Cultivate confident relationships with new and existing patients

• Act as a liaison between providers, patients, and visitors

• Maintain a clean and accessible medical office

• Remain knowledgeable and equipped to handle evolving needs

Responsibilities

• Greet patients with a friendly demeanor

• Assist with check-in procedures

• Maintain accurate patient records

• Coordinate with medical staff to schedule appointments and efficiently manage changes or cancellations

• Maintain and organize the electronic appointment system

• Adhere to privacy regulations such as HIPPA

• Actively participate in team meetings, share insight and provide support to colleagues when needed

Required skills and qualifications

• High School Diploma or equivalent

• Knowledge of medical terminology

• Proficient in using computer systems and electronics health records and systems (EHR/EMR)

• Familiar with scheduling software, billing systems, and basic data entry skills

• The ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds.

Preferred skills and qualifications

• 6 months-1year related experience

• Experience working with Athena software

• Bilingual

Apply now to join our esteemed medical team and become part of a vibrant community dedicated to delivering exceptional patient care in a picturesque setting.