Front Office Assistant - Pediatrics (Newnan)

Piedmont Healthcare Peachtree City , GA 30270

Posted 3 weeks ago

KEY RESPONSIBILITIES:

Compliance: Complies with all HIPAA policies specifically relating to patient confidentiality and release of information; maintains strict confidentiality on all patient information and practice matters; remains current on HIPAA, OSHA, Infection Control, patient safety, and other mandatory regulations, standards, and organizational policies and procedures.

Reception: Greets patients, visitors, and vendors in a prompt, courteous, and helpful manner; screens visitors, and responds to routine requests for directions, paperwork completion assistance, and other similar requests; announces emergencies according to specified procedures; pages staff and makes general announcements as requested; assists patients having ambulatory difficulties and may assist clinical staff under the direction of licensed staff as needed.

Front Office Duties: Checks in patients by verifying and/or updating demographic, insurance, and registration information in accordance with established policies and procedures; facilitates the scheduling, canceling, and rescheduling of patient appointments and communicates changes to staff as needed; coordinates with back office staff to ensure for the timely and efficient flow of patients to the providers; reviews and edits patient bills generated by providers through the electronic medical record and/or enters charges and payments from fee tickets; coordinates referrals and/or hospital admission arrangements as directed; demonstrates basic knowledge of managed care plans, CPT, and ICD-9 coding.

Cash Management: Checks out patients at the time of service and collects appropriate payment, including any past due balances owed, in accordance with patient's medical plan coverage and provides receipt for services; maintains balances and reconciles a cash drawer and records daily receipts at the end of each day; prepares balances and bank deposits in accordance with established close-out procedure.

Telephone Management: Answers, screens, and directs office telephone calls in accordance with office procedures and provides general office information to callers; immediately advises physician and/or other licensed staff of patients requiring emergency assistance; refers calls regarding prescription drug medications, treatments, etc., to appropriate clinical staff; records telephone messages in accordance with office policy; may place return calls as requested.

Clerical Support: Maintains records appropriate to area and function; maintains physician on-call schedule, updating as necessary, notifying answering service of changes; assists other sections with miscellaneous paperwork; files charts, coordinates lab work, physician's report, etc.; may type correspondence and provide secretarial and/or clerical support for special projects as assigned; sorts and delivers mail, medical records, and other correspondence.

Safety: Follows all practice protocols and established standards that promote a safe and productive work environment; supports practice's procedures and policies for proper cleaning and routine maintenance; maintains work area and lobby in neat and orderly manner; promptly reports equipment malfunctions to the practice manager or designee.

Communications: Communicates in a professional manner; demonstrates effective and appropriate oral and written communication skills with patients, staff, and healthcare providers.

Professional Development: Attends required meetings, in-services and participates in committees as required; participates in office meetings and Piedmont Heart Institute educational programs as required and needed for continued growth and development; begins to assumes greater responsibility for own professional growth by participating in continuing education activities and/or professional organizations.

Leadership: Demonstrates an understanding of leadership principals through interactions with staff and healthcare providers; complies with standards of care policies and procedures and may participate in their development; may assist with the orientation of new and temporary staff.

Materials Management: Maintains office supplies and materials; requests supplies as needed; may order and maintain a supplies and equipment inventory for assigned area or office and issue supplies and equipment as required.

MINIMUM EDUCATION REQUIRED: High school graduate or G.E.D. equivalent.

MINIMUM EXPERIENCE REQUIRED: One (1) year related experience, preferably a medical office setting. Associate's degree can substituted in lieu of experience requirement.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: None.

ADDITIONAL QUALIFICATIONS: Previous exposure to electronic patient management systems


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Part Time Universal Banker 24Hrs Newnan

Truist Financial Corporation

Posted 2 months ago

VIEW JOBS 10/19/2022 12:00:00 AM 2023-01-17T00:00 <p>The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.</p><p>Need Help?</p><p>If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility or call 877-891-2510 (accommodation requests only; other inquiries won't receive a response).</p><p>Regular or Temporary:</p><p>Regular</p><p>Language Fluency: English (Required)</p><p>Work Shift:</p><p>1st shift (United States of America)</p><p>Please review the following job description:</p><p>Provide timely and efficient completion of client transactions while maintaining accurate records and thorough proper handling of all monies assigned. Deliver superior quality service, identifying and understanding the client's financial needs. Cross-trained to support sales and service activities as needed.</p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES</p><p>Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.</p><p>1.Ensures a consistent client service experience through primarily handling clients' transactional needs, including accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits, issuing money orders, cashier's checks and redeeming savings bonds.</p><p>2.Performs more complex transactions (with assistance as necessary) such as: large commercial deposits, ATM servicing, vault/cash ordering, teller cash recycler, close out transactions, cash advances, loan exception clearing.</p><p>3.Supports team sales process by making client calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.</p><p>4.Participates fully in all components of the established Truist Retail Community Bank Leadership Routines.</p><p>5.Commits to advancing individual and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.</p><p>6.Adheres to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines.</p><p>7.Serves as secondary contact for new account openings and problem resolution, cross-selling applicable products and services to clients and prospects. Handles proportionate volume of work based on branch demands.</p><p>8.Educates clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.</p><p>9.Provides professional client service, ensuring a consistent experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs.</p><p>QUALIFICATIONS</p><p>Required Qualifications:</p><p>The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>1.High school diploma or equivalent education</p><p>2.2 years of teller or cash handling or client service experience</p><p>3.Six months of client relationship building or sales experience</p><p>4.Excellent interpersonal and communication skills, including a desire to interact with clients and prospects</p><p>5.Ability to master personal computer (PC) keyboard and software skills necessary for branch automation</p><p>6.Ability to multi-task under time constraints</p><p>7.Demonstrated proficiency in basic computer applications, such as Microsoft Office software products</p><p>8.Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes</p><p>9.Ability to work weekends and/or extended hours with occasional travel and overnights may be included</p><p>Preferred Qualifications:</p><p>1.One year of client relationship building or sales experience</p><p>2.Knowledge of advanced or complex branch transactions, risk management and loss prevention</p><p>3.Experience with sourcing and prospecting for new clients and client relationship building</p><p>4.General understanding of bank operations, policies and procedures</p><p>Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.</p><p>EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify</p><br> Truist Financial Corporation Peachtree City GA

Front Office Assistant - Pediatrics (Newnan)

Piedmont Healthcare