Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Front Office Assistant

Expired Job

Memorialcare Health System Laguna Hills , CA 92653

Posted 2 months ago

At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. MemorialCare stands for excellence in Healthcare. Across our family of medical centers and physician groups, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.

Specific Job Responsibilities:

  • Greet, sign in, and highlight patients' names immediately, notifying appropriate provider of patient arrival. Also collect and receipt payments accurately, act as an information resource to patients/visitors, and verify all patient registration data, following through with all changes. Produce error free batches which include counting and balancing the cash drawer in agreement with EHR.

  • Scan the provider schedules in detail to ensure appropriately scheduled appointments, alerting supervisor to any concerns/issues, and to verify providers are accurately scheduled out for meetings, days off, etc.

  • Schedule appointments according to individual provider attributes and department guidelines. Utilize appropriate follow through in documenting messages.

  • Continuously oversee the waiting room for cleanliness and safety. Straighten/tidy waiting area as needed. Report safety concerns to appropriate individual.

  • Maintain knowledge of computer scheduling functions, using proper registration protocols with all new patients, editing existing patient data, and utilizing proper visit types.

  • Maintain knowledge of providers, locations, hours, and services. Utilize tools and resources appropriately to offer information and match patients' needs with of MCMG services and protocols.

  • Confirm and reschedule all appointments as directed. Reschedule any bumped appointments. Process kept, cancelled and No Show appointments per policy.

  • Assist new patients with patient information forms and properly verify insurance eligibility for all appointments. Escort or direct patients to appropriate waiting area for medical services. Complete all patient insurance/demographic changes, and all other necessary account modifications in a timely and accurate manner.

  • Alert the nurse/provider that patient has arrived. Continuously review waiting room for prolonged patient waiting. Notify appropriate party (patient/provider/nurse) when extended waiting time occurs. Communicate any and all delays to patients waiting longer than 15minutes, and offer alternatives when necessary. Notify management of patient issues.

  • "Other duties as assigned"

Experience:

  • Must have a minimum of 1 year of customer service in any field and experience working with computers in a work environment is required

  • Prior medical office experience preferred

  • Must type 50-65 WPM and have intermediate to advanced knowledge of word processing and database software programs

Education:

  • High school graduate or equivalent required

  • Administrative Medical Assisting (Front Office Medical Assistant) required

  • Certificate or Medical Terminology Certificate preferred

  • CPR for healthcare provider card required

MemorialCare Medical Group is a physician-based organization established to provide advanced comprehensive, effective and efficient health care. With over 30 locations from Long Beach to Dana Point, MemorialCare Medical Group includes more than 250 physicians in the areas of internal medicine, family medicine, pediatrics, geriatric medicine, cardiology, cardio thoracic surgery, gastroenterology, neurology, pulmonology, psychiatry, psychology, rheumatology, sleep medicine and therapeutic acupuncture.

In addition to multiple locations throughout Orange County, MemorialCare Medical Group offers Urgent Care Centers that are open 365 days-a-year, Telephone Advice Nurses available 24 hours-a-day, 7 days-a-week; and lab and digital X-ray services available on-site at most locations.


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Business Office Clerk

Surgical Care Affiliates

Posted 7 days ago

VIEW JOBS 11/6/2018 12:00:00 AM 2019-02-04T00:00 Overview SCA, a leader in the outpatient surgery industry, strategically partners with health plans, medical groups and health systems across the country to develop and optimize surgical facilities. SCA operates more than 210 surgical facilities, including ambulatory surgery centers and surgical hospitals, in partnership with approximately 7,500 physicians. For more information on SCA, visit www.scasurgery.com. Accountabilities / Responsibilities Position available for Business Office Clerk to join our friendly Endoscopy team in Laguna Hills. Seeking Business Office Clerk with excellent interpersonal and organizational skills to work in a fast pace environment. Applicants must be able to multi task. Experience preferred, but will train right candidate. Salary will vary according to experience. Call 949-586-9386 and mention Business Office Clerk position, email to Lucy.Pellitteri@scasurgery.com or fax resume to 949-586-0864, Attention Business Office Manager. Qualifications * Ambulatory Facility Setting * Admission & Clerical Skills preferred. * High School Diploma * CPR Please send resumes to Lucy.Pellitteri@scasurgery.com 2018-4830 Surgical Care Affiliates Laguna Hills CA

Front Office Assistant

Expired Job

Memorialcare Health System