Front Office Assistant - Lakeland, FL (884016)

Medexpress Lakeland , FL 33810

Posted 3 weeks ago

Position Description

Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients' expectations. Our neighborhood medical centers are open every day from 8-8 with a full medical team and no appointments necessary to help patients get in, get healthy, and get back to what's really important. We provide a broad scope of services including urgent care, basic wellness and prevention, and employer health services. As part of the Optum and UnitedHealth Group family of businesses, we're working together to help people live healthier lives and to help the health system work better for everyone. You can become part of our elite team almost anywhere with 250 MedExpress centers across the country and two administrative offices in Morgantown, WV and Pittsburgh, PA. Join us and start doing your life's best work.SM

Having energized and friendly front office assistants is essential to delivering quality care and creating success in our centers. As a front office assistant, you will be responsible for greeting patients, activating patient files, and providing support to medical staff. If you're a team player with a warm and welcoming attitude, excellent interpersonal skills, and the ability to multi-task, we'd love for you to join our team!

Primary Responsibilities:

  • Assist in opening and closing the clinic, locking and unlocking the doors, and maintaining a clean waiting area

  • Welcome all On-Site Clinic patients and visitors by greeting them with a friendly demeanor, answering inquiries and directing them through the registration process

  • Answer multi-phone lines, filing, faxing, scanning documentation and completing daily patient callbacks

  • Collect all insurance information, verify patient demographics, process payments, and complete phone sheets

  • Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses

This role is patient-facing and requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. It requires the ability to stand and sit for hours at a time (with some bending and stooping), ability to use manual dexterity in relation to clinical requirements, and ability to lift 50 lbs. Hours may vary based on location, patient volume, and business needs.

Required Qualifications:

  • High School Diploma or equivalency (GED)

  • 1+ year(s) of customer service OR experience in a medical office setting

  • Experience with basic computer software and the ability to learn electronic medical records

  • Ability to lift 50 pounds

Preferred Qualifications:

  • Understanding of occupational medicine

  • Experience collecting health insurance information and/or processing patient payments

  • Experience with patient registration

  • 6+ months of experience navigating computer systems, tools, and technologies - such as Microsoft Office, point of sale (POS), electronic medical record (EMR), or practice management and billing systems

Proof of immunity to vaccine-preventable diseases is an employment requirement.

2019 OptumCare. All rights reserved.

OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both its owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCare's support services do not interfere with or control the practice of medicine provided by the medical practices of any of their physicians.

Diversity creates a healthier atmosphere: OptumCare and its affiliated medical practices are Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

OptumCare and its affiliated medical practices is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Front Office Assistant, Receptionist, Clinic Administrative Assistant, Patient Coordinator, MedExpress, Patient Service Representative, Customer Service, Clinic, Clinical Administrative Coordinator, Medical Office, Customer Service, Patient Care, Medical, Healthcare, Admitting and Registration Clerk, health care , medical receptionist, scheduler, front office, medical front desk, MedExpress, Lakeland, FL, Florida

Job Details

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Forklift Operator (Us) 5833 Lakeland FL Serc (Lakeland FL)

DHL

Posted 5 days ago

VIEW JOBS 10/15/2020 12:00:00 AM 2021-01-13T00:00 SHIFT: WED, THURS, FRI, SAT, 5 PM - 3:30 AM RATE: $16.25/HR Virtual Job Tryout: After completing your application, DHL Supply Chain asks that you also complete a Virtual Job Tryout (VJT). The VJT provides a realistic job preview to each applicant allowing you to learn about DHL and DHL about you. You will be sent a separate email after completing your application, the Subject Line: DHL Supply Chain Virtual Job Tryout. This email will provide further information and a link to begin the VJT. Please complete the VJT as quickly as possible to further advance your application. Role Purpose: What will you do in this role? Our Forklift Operators are responsible for moving stock from one area to another within our warehouse environment. You'll load and unload shipments of various sizes, and you may use certain types of equipment such as stand-up, sit-down, or clamp forklifts and electric pallet jacks. Our environment is team oriented, fast paced and safety focused. We move products that people need and want. At DHL, YOU will be an essential part of everyday life. Key Accountabilities: * Load, unload, move, stock, and stage products and materials using various types of forklifts or other power equipment 80% of specified shift. * Pull and prepare product for shipment ensuring the exact number and types of product is loaded. * Keep appropriate records and reports for inventory accuracy. * Comply with all OSHA and MSDS standards. * Verify load accuracy; check the load count, stability, and product damage, report variances as necessary. * Change equipment battery or LP tank and monitor power source as necessary. * Maintain the facility's equipment and materials in a neat, clean, and orderly fashion. * Assist in physical inventories. * Complete daily inspection of equipment. Required Education and Experience: * Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment * High School Diploma or Equivalent, preferred * Six months warehouse experience, preferred * Six months forklift operation experience Our Organization is an equal opportunity employer. DHL Lakeland FL

Front Office Assistant - Lakeland, FL (884016)

Medexpress