Puttshack USA Inc Atlanta , GA 30301
Posted 1 week ago
Hospitality Manager
About Puttshack:
Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun - and doing something fun - together.
Our Purpose: To bring everyone in to play.
Our Vision: To be the universal answer to the question 'Where should we get together?'
Our Mission: To create lasting memories for people of all generations through a shared, world-class entertainment experience.
Our Values:
Bring your 'A' game. We strive for excellence in everything we do.
Lead the Way Our associates embrace and are inspired by change.
Own the Fun We revel in our guests' enjoyment.
Care Deeply - We take great care of our guests, our associates and the communities we call home.
The Role:
A Puttshack Hospitality Manager cultivates an environment of empowerment and hospitality that creates memories for all generations through a shared, world-class entertainment experience.
The Hospitality Manager is responsible for building strong teams - through development, effective hiring and engagement. They are accountable for a variety of venue business functions and execution of consistent and flawless service and operational standards. This may include but is not limited to scheduling, inventory management, ordering, managing (opening/closing) shifts and hiring. They must display the ability to uphold Puttshack standards and procedures, maximize financial performance and deliver each guest a hospitable and memorable experience.
Reports to: Director of Operations
What you'll do:
Bring your 'A' Game each and everyday
Lead by example by demonstrating Puttshack Core Values
Develop their team through coaching and purposeful feedback
Drive Associate engagement and entrepreneurial spirit
Promote safe operational standards for both Guest and Associate safety
Leverage business metrics and trends to drive performance and to maximize profit
Maintain food and labor costs to budgeted plan
Key Skills/Competencies:
2+ years of prior restaurant, hotel or entertainment management experience with at least 2 recent years as a Manager or Supervisor in a high volume ($4M+ annual revenue) restaurant, hotel, or entertainment environment
Relentless-but intentional-spirit of innovation
Ability to manage a diverse work environment
High school diploma or equivalent
Ability to go above and beyond, demonstrating meaningful care in everything you do
Strong level of emotional intelligence and overall self-awareness
Flexibility to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods of time including maneuvering up and down stairs
Ability to lift 50 pounds
Ability to obtain required licenses and certifications for your location
Excellent communication, time management and organization skills
What's in it for you:
Paid PTO
Health insurance: medical, dental, and vision
401K
50% off Food & Beverage
Free Mini Golf
Paid Parental Leave
At the intersection of entertainment and hospitality, Puttshack is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information, and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Puttshack also takes steps to prevent retaliation and create a respectful, equitable, and inclusive environment for our Associates, Guests, and Vendors.
Puttshack USA Inc