Front End Team Lead - Full Time

Gary's Wine & Marketplace Wayne , NJ 07470

Posted 3 weeks ago

Do you love wine, cheese, and gourmet foods? We do! Gary's Wine & Marketplace, owned and operated locally, is one of the largest brick and mortar and internet wine retailers in the tri-state area. At our stores, we offer one of the most extensive, competitively priced fine wine and cheese selections. We are well-known for our excellent, personable customer service and our knowledgeable wine staff.

The Front End Team Leader is in charge of cashiers, registers, giftware, and more. This includes oversight of front-end staff, performing various supervisory register functions, and other leadership responsibilities as needed. The Front End Team Leader reports to the Assistant Manager/General Manager of the location.

The Front End Team Leader is expected to be an expert in the functions and activities related to the stores front end (point of sale, point of purchase, checkout), to train and monitor cashiers and those assigned to the front end, and to ensure the smooth functioning of this area, especially at times of high volume. This requires a thorough knowledge of POS/POP procedures, functioning of registers, customer assistance, and front end resource/stock needs.

The Front End Team Leader also needs to be knowledgeable with our gift-ware process, including; Working with customers to build great baskets; using knowledge of our products and gourmet items to assist in selection of basket items; setting basket goals for staff; organization and scheduling of activities to ensure prompt delivery of completed baskets; developing and organizing activities for corporate clients. Other duties, as listed below.

Requirements

  • Must have managerial/supervisory experience, including the ability to prioritize work-load
  • Ability to create attractive, well-organized displays
  • Superb customer service skills along with a cheerful and lively personality
  • Proficiency in Microsoft Office Suite
  • Excellent verbal and written communication skills
  • Basic Estimation and Math skills
  • Must be able to lift 40 lbs, and be able to climb ladders.
  • Retail hours including weekends, nights and holidays.

Benefits

We offer medical, dental, and vision benefits, a retirement plan with company contributions, and a generous employee discount. Retail hours include working on some weekends.

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Front End Team Lead - Full Time

Gary's Wine & Marketplace