Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Front End Supervisor

Expired Job

Ocean State Job Lot Norwood , MA 02062

Posted 1 week ago

Under the direction of store management, the Front End Supervisor is responsible for the protection of company assets. The Front End Supervisor provides customer service and oversight of front-of -store activities in accordance with all company policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Protection of company assets

  • Establish and maintain a professional environment, ensuring the best possible experience for customers and sales associates

  • Ensure compliance to company policies and procedures through proper handling of all transactions and corresponding documentation (i.e. refunds, check approval, employee discounts, price overrides, gift certificates and any other transactions requiring supervisory involvement)

  • Training and supervision of all Sales Associates and Secondary Front End Supervisors on all front-end policies and procedures

  • Scheduling to ensure proper coverage at the front end/service desk

  • Coordinating immediate pre-screening of all applicants by store management

  • Maintaining merchandising standards for register end caps and inboards

  • Maintaining neat, organized and safe front end/service desk area

  • Timely communication to store management of any issues

  • Damages and returns are handled daily according to established company procedure

  • Other duties as assigned

Requirements

QUALIFICATION REQUIREMENTS:

Qualified applicant must be able to perform essential duties and responsibilities with or without a reasonable accommodation. Qualified applicant must be able to set and operate a ticket gun, cut case merchandise, count money, lift merchandise weighing up to 35 pounds, sign merchandise, display product on shelves and on the sales floor up to 6 feet, and climb up and down ladders. Qualified applicant also must offer flexibility in scheduling to meet business needs. The requirements listed below are representative of the knowledge, skill and/or ability necessary to perform these duties.

TRAINING AND EXPERIENCE:

Minimum 6 months supervisory and customer service desk experience required.

Experience in related retail environment preferred.

SKILLS REQUIRED:

  • Ability to communicate with a friendly, calm and consistent demeanor

  • Ability to supervise others while remaining individually productive

  • Strong interpersonal, organizational and time management skills

  • Ability to remain calm under pressure

  • Ability to train and coach others

  • Must be able to speak and comprehend English. Secondary language a plus skills.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Front Desk Agent

Interstate Hotels & Resort

Posted 2 weeks ago

VIEW JOBS 9/2/2018 12:00:00 AM 2018-12-01T00:00 Job Summary Checking people in and out. It's a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest's request with prompt courtesy. As a Front Desk Agent with Interstate, you'll have many opportunities to brighten someone's day. As a Front Desk Agent, you will * Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. * Welcome and serve guests in person and over the phone everyday. * Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. Fundamentals To be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. Location: Norwood Massachusetts Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement. If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply. Interstate Hotels & Resort Norwood MA

Front End Supervisor

Expired Job

Ocean State Job Lot