Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Front End Specialist

Expired Job

A.C. Moor Arts National , WV 26501

Posted 1 week ago

TITLE: Front End Specialist

REPORTS TO: General Manager, Assistant General Manager, Operations Supervisor

WORK SCHEDULE: Flexibility in scheduling; early mornings, evenings, weekends and holidays required.

SUMMARY:

This Team Member has to provide excellent customer service and an experience that exceeds customer expectations. The Front End Specialist impacts the company by satisfying our customers who shop at our stores, driving rewards sign ups of new members and ensures existing rewards members are asked for their loyalty cards during each transaction. The individual in this role trains Team Members to smile and say "Thank You" to each customer they service. The Front End Specialist acts as a backup for the Team Members and is responsible for all front end transactions. Specialists may work in multiple areas of the store during each shift, therefore flexibility is key. This Team Member must act with the A.C. Moore Values in mind: People, integrity, desire to be the best, passion, enthusiasm and new ideas.

ESSENTIAL JOB FUNCTIONS:

  • Provide an excellent experience for all customers by providing and training for exceptional customer service.

  • Drive high checkout speed and accuracy by ensuring adequate cashiers are open and lines are being managed.

  • Perform advanced transactions such as price adjustments, refunds and exchanges.

  • Ensure product placement and displays reflect planner direction and front end planogram integrity.

  • Supervise, oversee, and assist Team Members with front end functions; will ring registers, as needed.

  • Ensure customer issues are brought to the attention of the MOD.

  • Replenish merchandise on shelves and displays in the front end area.

  • Trains and coaches all Team Members to drive reward card signups in order to meet company expectations.

  • Drive Gift Card sales to meet company expectations.

  • Answer telephones with standard A.C. Moore greeting.

  • Perform timely cash reconciliation prior to store opening, counting cash register drawers and prepare tills to go into register.

  • Follow all maintenance and recovery standards per Standard Operating Procedure (SOP) at the front end area.

  • Organize returns at the front end according to department.

  • Assign registers to Team Members based on store schedule.

  • Schedule meals and breaks to ensure sufficient register coverage at all times.

  • Forward Team Member call outs to the Manager on Duty and complete daily call out log.

  • Assist with cash register certification training for new hires and recertification for all Team Members as required.

  • Communicate front end supply needs to the Operations Supervisor.

  • Handle light janitorial duties such as sweeping, cleaning the restroom and breakroom and taking the garbage to the dumpster.

  • Comply with all A.C. Moore policies outlined in the Team Member Handbook, including dress code and attendance, and company's Standard Operating Procedures.

  • Perform other duties as requested.

EXPERIENCE & EDUCATIONAL REQUIREMENTS:

  • Previous customer service experience required.

  • Demonstrate ability to multitask in a fast-paced environment.

  • High energy level and positive outlook.

  • Strong communication skills.

  • Strong problem solving skills.

  • Sound critical thinking and decision-making skills.

  • High degree of integrity.

  • Computer skills required.

  • Experience with arts and crafts preferred.

PHYSICAL REQUIREMENTS:

  • Frequently lifts, carries or otherwise moves and positions objects weighting up to 50lbs.

  • Ability to bend, turn, twist, kneel and/or squat up to 75% a day.

  • Must be able to move about the store and/or remain stationary, up to 8 hours per day.

  • Repetitive movement of hands and arms.

  • Ability to ascend and descend a ladder safely, preferred.

  • Frequently communicates with customers and/or others.

FLSA STATUS:

  • Non-exempt

Team Members must be able to successfully perform the essential functions of this job, with or without a reasonable accommodation.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their Manager.

Apply Now

State / Province AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingPuerto RicoAlbertaBritish ColumbiaManitobaNew BrunswickNewfoundlandNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon Territory

Are you 18 years of age or older? Yes No

Shift Availability

Monday:

AM PM All Day Not Available

Tuesday:

AM PM All Day Not Available

Wednesday:

AM PM All Day Not Available

Thursday:

AM PM All Day Not Available

Friday:

AM PM All Day Not Available

Saturday:

AM PM All Day Not Available

Sunday:

AM PM All Day Not Available

Are you currently employed by AC Moore? Yes No

Current Career Level Student (High School)StudentEntry LevelExperienced (Non-Manager)Manager (Manager/Supervisor of Staff)Executive (SVP, VP, Department Head, etc.)Senior Executive (President, CFO)

Work Experience Less than 1 Year1+ to 2 Years2+ to 5 Years5+ to 7 Years7+ to 10 Years10+ to 15 YearsMore than 15 Years

Education Level High School or equivalent

CertificationVocationalCollege DiplomaBachelor's DegreeMaster's DegreeDoctorateProfessionalSome College Coursework CompletedVocational

  • HS DiplomaVocational

  • DegreeSome High School Coursework

Experience:

Education:

Attach Resume:


Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Host/Hostess

Red Lobster

  Posted 4 days ago

VIEW JOBS 5/18/2018 12:00:00 AM 2018-08-16T00:00 Job Description Job Overview Do you delight in making lasting impressions? Join the Red Lobster family as a Host/Hostess where your goal is to make the beginning and end of each guest's dining experience nothing less than extraordinary. Responsibilities will include greeting our guests with friendly conversation, and using a seating chart to seat appropriately. To help our guests "sea" food differently, you should know the current "Ultimate Event" and popular menu items. Our restaurant gets busy, which means our host/hostess will need to monitor a waiting list, manage a floor chart with available tables, and be able to communicate with guests who are waiting. Additionally, the menus, waiting room, and restrooms should be maintained. As a member of an energetic team, the host/hostess may also need to answer the phones and fill to-go orders when needed. What You Need to Succeed * Skills to Make the Grade – Must be able to organize, plan ahead, and engage in conversation with our guests * Job Qualifications – Must be at least 16 years of age * Perform the Physical Demands – Remain on your feet for several hours at a time, lift up to 20 pounds, bend, kneel, stoop, and sweep frequently BIG plans are on the horizon for Red Lobster. Our team and restaurants are great today, but our future is even better. There is no better time than now to join the Red Lobster Family! Great Seafood You can be proud of the food you serve. The tremendous variety of seafood makes us the perfect destination for seafood lovers. Our annual "Ultimate Events" like Lobsterfest, Crabfest, and Endless Shrimp are more widely known than practically any other restaurant. You will serve fish at a premium standard. We are a global pioneer and an industry leader in Seafood Sustainability. With seafood served from over 30 countries, Red Lobster has a long standing commitment to sustainable fishing and farming. We are a founder and current member of the Global Aquaculture Alliance and a current member of National Fisheries Institute. Our team is proud to be known for not serving any endangered species on the menu and for buying only from fisheries that are sustainably managed through BAP (Best Aquaculture Practices) standards. Great People You will work at a destination for celebration. Our restaurants have a rich history of hosting birthdays, anniversaries, receptions, reunions, and other important memorable occasions. You are part of an amazing family. Our restaurants are a place where you can both make friends and find a mentor. It's important that our family of team members flourish, learn and grow. Our RL Cares program, for instance, is designed to help team members with unplanned expenses in times of great need. You give back to the community. Our RL Shares program donates millions of pounds of food to Food Banks and Food Shelters across the country – making a significant difference for the homeless and hungry in the communities where we operate. Great Results The #1 Seafood Restaurant Company in the US. Opened in 1968, we have earned an exceptional name, brand recognition, and reputation. The #1 casual dining employer for our size. (Forbes Magazine 2016 List of America's Best Employers and 2016 List of Canada's Best Employers) A restaurant that is loved. Our ratings are among the highest in casual dining for restaurant followers and consumer engagement. Red Lobster National WV

Front End Specialist

Expired Job

A.C. Moor Arts