Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Front End Specialist

Expired Job

A.C. Moor Arts National , WV 26501

Posted 3 months ago

TITLE: Front End Specialist

REPORTS TO: General Manager, Assistant General Manager, Operations Supervisor

WORK SCHEDULE: Flexibility in scheduling; early mornings, evenings, weekends and holidays required.

SUMMARY:

This Team Member has to provide excellent customer service and an experience that exceeds customer expectations. The Front End Specialist impacts the company by satisfying our customers who shop at our stores, driving rewards sign ups of new members and ensures existing rewards members are asked for their loyalty cards during each transaction. The individual in this role trains Team Members to smile and say "Thank You" to each customer they service. The Front End Specialist acts as a backup for the Team Members and is responsible for all front end transactions. Specialists may work in multiple areas of the store during each shift, therefore flexibility is key. This Team Member must act with the A.C. Moore Values in mind: People, integrity, desire to be the best, passion, enthusiasm and new ideas.

ESSENTIAL JOB FUNCTIONS:

  • Provide an excellent experience for all customers by providing and training for exceptional customer service.

  • Drive high checkout speed and accuracy by ensuring adequate cashiers are open and lines are being managed.

  • Perform advanced transactions such as price adjustments, refunds and exchanges.

  • Ensure product placement and displays reflect planner direction and front end planogram integrity.

  • Supervise, oversee, and assist Team Members with front end functions; will ring registers, as needed.

  • Ensure customer issues are brought to the attention of the MOD.

  • Replenish merchandise on shelves and displays in the front end area.

  • Trains and coaches all Team Members to drive reward card signups in order to meet company expectations.

  • Drive Gift Card sales to meet company expectations.

  • Answer telephones with standard A.C. Moore greeting.

  • Perform timely cash reconciliation prior to store opening, counting cash register drawers and prepare tills to go into register.

  • Follow all maintenance and recovery standards per Standard Operating Procedure (SOP) at the front end area.

  • Organize returns at the front end according to department.

  • Assign registers to Team Members based on store schedule.

  • Schedule meals and breaks to ensure sufficient register coverage at all times.

  • Forward Team Member call outs to the Manager on Duty and complete daily call out log.

  • Assist with cash register certification training for new hires and recertification for all Team Members as required.

  • Communicate front end supply needs to the Operations Supervisor.

  • Handle light janitorial duties such as sweeping, cleaning the restroom and breakroom and taking the garbage to the dumpster.

  • Comply with all A.C. Moore policies outlined in the Team Member Handbook, including dress code and attendance, and company's Standard Operating Procedures.

  • Perform other duties as requested.

EXPERIENCE & EDUCATIONAL REQUIREMENTS:

  • Previous customer service experience required.

  • Demonstrate ability to multitask in a fast-paced environment.

  • High energy level and positive outlook.

  • Strong communication skills.

  • Strong problem solving skills.

  • Sound critical thinking and decision-making skills.

  • High degree of integrity.

  • Computer skills required.

  • Experience with arts and crafts preferred.

PHYSICAL REQUIREMENTS:

  • Frequently lifts, carries or otherwise moves and positions objects weighting up to 50lbs.

  • Ability to bend, turn, twist, kneel and/or squat up to 75% a day.

  • Must be able to move about the store and/or remain stationary, up to 8 hours per day.

  • Repetitive movement of hands and arms.

  • Ability to ascend and descend a ladder safely, preferred.

  • Frequently communicates with customers and/or others.

FLSA STATUS:

  • Non-exempt

Team Members must be able to successfully perform the essential functions of this job, with or without a reasonable accommodation.

This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their Manager.

Apply Now

State / Province AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingPuerto RicoAlbertaBritish ColumbiaManitobaNew BrunswickNewfoundlandNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon Territory

Are you 18 years of age or older? Yes No

Shift Availability

Monday:

AM PM All Day Not Available

Tuesday:

AM PM All Day Not Available

Wednesday:

AM PM All Day Not Available

Thursday:

AM PM All Day Not Available

Friday:

AM PM All Day Not Available

Saturday:

AM PM All Day Not Available

Sunday:

AM PM All Day Not Available

Are you currently employed by AC Moore? Yes No

Current Career Level Student (High School)StudentEntry LevelExperienced (Non-Manager)Manager (Manager/Supervisor of Staff)Executive (SVP, VP, Department Head, etc.)Senior Executive (President, CFO)

Work Experience Less than 1 Year1+ to 2 Years2+ to 5 Years5+ to 7 Years7+ to 10 Years10+ to 15 YearsMore than 15 Years

Education Level High School or equivalent

CertificationVocationalCollege DiplomaBachelor's DegreeMaster's DegreeDoctorateProfessionalSome College Coursework CompletedVocational

  • HS DiplomaVocational

  • DegreeSome High School Coursework

Experience:

Education:

Attach Resume:


See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Franchise Sales Specialist (FullTime) Morgantown WV

Sanford Health

Posted 6 days ago

VIEW JOBS 9/14/2018 12:00:00 AM 2018-12-13T00:00 **FRANCHISE SALES SPECIALIST (FULL-TIME) - MORGANTOWN, WV** Thank you for your interest in this position. It is a job opportunity with one of Profile by Sanford's franchise partners. Please apply by submitting your resume and cover letter to at mailto: . **Position Summary** This individual will have an overall responsibility to: Deliver sales results against assigned quota and the development of a sufficient, qualified pipeline of referral sources and members to meet high-growth revenue requirements. Plan and implement strategies to identify opportunities, penetrate new business and expand market share within assigned territory. Build and maintain qualified prospects through telephone prospecting, cold-calling, e-mail and direct marketing. Create strategic proposals and deliver compelling presentations to prospective customers. Manage territory as a business to maximize sales through analyzing the market dynamics to ensure territory sales goals are met. Develop and implement own territory business plan in line with corporate strategy and works within agreed budgets. Work closely with store managers and coaches to coordinate sales efforts for each store (i.e. presentations, lunch and learns, promotions and new store launches). Position will work within a defined multi-state territory. Travel may be required. When needed, may assist and shadow in 1:1 coaching to members; assist with Coach audits and development; and perform other store management duties that might be required. • Minimum of 2-5 years business to business sales experience, medical sales preferred. • Proven ability to succeed in a competitive sales environment. • Technical skills (i.e. computer proficiency in Microsoft Word, Excel, Access, Microsoft Office Suite) • Understanding of online tools for use in lead sourcing • Strong attention to detail • Excellent Communication and presentation skills (written and oral) • Organization, planning and persistency skills • Strong work ethic along with professional, proactive demeanor • Quality of Delivery Work should be accurate, consistent, timely and thorough • Work Independently • Able to connect/relate to people Education/Experience: Bachelor’s degree required- Business focus preferred. Required Credentials (Licensure, Certification, or Registration): None Required Employment Variables: Excellent written and oral communication skills. Be able to meet, greet, speak, and positively represent Profile. Creativity, persistence and organization. Ability to handle stress. Ability to manage multiple projects simultaneously. Ability to organize marketing/sales materials and identify needs. Sanford Health Morgantown WV

Front End Specialist

Expired Job

A.C. Moor Arts