Front End Manager

Blain Supply, Inc. Madison , WI 53706

Posted 4 months ago

Overview

For over 60 years, Blain's Farm & Fleet has maintained our commitment to offer customers high quality products, reliable service, and competitive prices. We were recognized for the second year in a row on Forbes magazine's 2019 list of America's Best Mid-Size Employer. Currently with 41 store locations across Illinois, Iowa, Wisconsin, and Michigan, we are a private, family-owned specialty discount retailer with a track record of never closing a store location. Blain's actively gives back to the community through local donations, as well as supporting the American Heart Association for over 25 years. Our work culture is family-oriented, shown by our closing for major holidays. As our company expands, you could be the next talented, forward-thinking member to join our team.

We offer an outstanding benefits package, including:

  • Paid Vacation and Holidays

  • Parental leave

  • Associate discount program

  • 401(k) retirement plan & profit-sharing program

  • Healthcare: Medical, Dental, and Vision

  • Short- and long-term disability and Life Insurance

  • Relocation assistance

Whether you're just starting out on your career or looking for a change, we want you to bring your passion and experience to Blain's Farm and Fleet. We strive to ensure that our work environment is positive, challenging, and rewarding while offering our associates exceptional career growth potential.

Interested? Apply today!

Responsibilities

This position will assist store operations with supervision, training and support of front end store personnel with a focus on procedure compliance and improving customer service. Additional responsibilities include, but are not limited to the following:

  • Provide policy and procedure support and training for front-end store operations.

  • Respond to customer service complaints regarding front-end store operations.

  • Develop and maintain procedure and policy documentation for front-end store operations.

  • Provide in-store front-end training and support for new store openings.

  • Provide in-store training for workforce management systems.

  • Assist Accounting and Payroll with store issues as needed.

  • Train all cashier functions including, customer service, Best and Sales etc.

  • Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.

  • Assist with intra and inter-department projects and responsibilities as assigned.

  • Attend Grand Opening events and assist as appropriate.

  • Provide store support for workforce management systems.

Qualifications

  • Candidates must have three to five years of retail experience

  • Strong communication, both verbal and written

  • Ability to work with confidential information

  • Able to work nights when needed and at least every other weekend

  • Able to pass pre-employment drug screening and background checks

Job Class

Retail Store


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Front End Manager

Blain Supply, Inc.