Front End Coordinator

Party City Indianapolis , IN 46218

Posted 2 weeks ago

Job Description:

Job Summary:
The Front End Coordinator is a part time associate working up to 25 hours per week who has supervisory responsibilities at the Front-End. The Front End Coordinator (FEC) supervises cashiers, all POS process and the balloon counter. The FEC ensures the maintenance of the queue and engages customers waiting in line to create a great final impression of their store experience. The FEC is an emerging role and is the first step for career development and progression to the store's leadership team.

Primary Job Responsibilities:

  • Delivers and role models service expectations through personal interaction with customers

  • Drive add on selling to customers at point of sale

Oversee Store's email capture & charitable donations

  • Responsible for all Associate/cashier compliance to POS functions and cash handling procedures at the Front End

  • Conducts register overrides including post voids, returns & associate discounts

Queue merchandising and maintenance

Balloon counter & wall

  • Responsible for the merchandising and maintenance of the Front End including the queue along with the Balloon counter/wall

Assists in merchandising procedures including stocking, filing merchandise, and recovery

  • Assist in receiving and stocking procedures

Uploads merchandise from trucks

Checks in shipments

This job description is not all-inclusive. Additional responsibilities will be determined by the General Manager, based on store needs.

Job Requirements

Physical Requirements:

  • Lift, push, pull 25 lbs

  • Frequent kneeling, bending and stooping

  • Climb Ladders

  • Standing entire shift

Minimum qualifications:

  • Must be 18 years or older

  • Cleared background check & drug test (if state law permits)

  • 12 months of experience in retail or a service role preferred

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Front End Coordinator

Party City