Front Desk/Receptionist

Overview

IST Management is actively seeking a Front Desk/Receptionist to join our team in Cambridge! Ideal candidates will have prior experience in a professional office setting, possess excellent communication abilities, are well versed in customer service and/or hospitality services, and are ready to take advantage of internal opportunities at IST Management for training and development toward advancement into management roles.

This role will be responsible for fostering a professional and pleasant working environment by providing excellent customer service in the fields of general office services, hospitality, reception and facilities coordination. Must be proficient in Microsoft Word and Excel.

Compensation: $19.50-19.50/hour

Schedule: Monday-Friday, 8am-5pm

Benefits: Medical, Dental, Vision, STD, LTD, Life, 401k, PTO, Pet Insurance, Bonus Incentives

Responsibilities

The Front Desk/Receptionist is responsible for providing superior hospitality and reception services in addition to general administrative support, to include:

• Professional and friendly customer service; verbal and written interaction with internal and external clients

• Greet clients and visitors, create security badges, direct phone calls to appropriate personnel

• Conference Room Management (booking and reception services, setting up/breakdowns for meetings, catering assistance, other related tasks as needed)

• Mailroom services, shipping and receiving, light facilities services including vendor management

• Consistently adhere to business procedure guidelines; take direction from supervisor

• Participate in cross-training; Maintain all logs and reporting documentation; high attention to detail

• Adhere to all safety procedures; perform other tasks as assigned

Qualifications

Ideal candidates will have the ability to confidently interact with clients and visitors, possess excellent communication abilities, and are ready to grow in their professional hospitality and office services career. Prior experience in a reception or administrative role is a huge plus!