Front Desk Supervisor

Omni Hotels Austin , TX 78719

Posted 2 months ago


Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

The main purpose of the Front Desk Supervisor is the correct and appropriate checking in and checking out of guests and providing services to these guest in a courteous and professional manner. The Front Desk Supervisor also needs to be familiar with the A.M. and P.M. checklist.


  • To be thoroughly acquainted with all check-in policies and procedures.

  • To be thoroughly acquainted with all check-out policies and procedures.

  • To be familiar with guest scenarios.

  • To be familiar with all technical equipment related to the Front Desk.

  • To be familiar with all hotel facilities.

  • To be familiar with general organization set-up.

  • To be familiar with the inter-relationship between the different departments.

  • Must be able to train new associates.

  • Must be familiar with shift checklist and be able to run the desk in absence of the assistant manager.


Must be willing to work a flexible schedule

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Front Desk Supervisor

Omni Hotels