Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Front Desk Supervisor

Expired Job

Interstate Hotels & Resort Santa Monica , CA 90405

Posted 2 months ago

Job Summary

It's all about the people for you. You understand that your department is a critical, often first, touch point for guests.

Your expert skill and natural ability to foster relationships ensures that your team's ON it. You're a wiz at juggling schedules. You know the groups and arrival times to staff efficiently, with operational ease top of mind.

Fluid communications and accurate timely reporting keep departmental partners informed, enabling smooth operations and increased profitability. Ready to rise? Interstate's Front Desk Supervisor position may be the perfect opportunity for your talent to shine and your career to elevate.

As Front Desk Supervisor, you will

  • Oversee the front desk staff to ensure optimal guest experience and smooth front desk operation. Pitching in, you attend to guest needs at the front desk. You know the property layout by heart to ably guide guests and answer questions.

  • Create an environment where motivated people want to join, learn, do their best, and advance. Oversee a diverse team of motivated desk agents by modeling the way, by training, empowering, and coaching throughout the employment lifecycle.

  • Keep a pulse on workflow, room status and group activity and effectively communicate info for well informed fellow departments, to increase team efficiency and overall productivity.

  • Help with security by ensuring cashier reports balance, banks and deposits are verified, and key control is monitored.

Fundamentals

A high school education or equivalent is required, with one to two years' supervisory experience in hospitality or other customer-related position. You must have excellent verbal and written English communication skills, with a second language helpful.

The ability to access, retrieve and leverage info from the hotel property management system is expected. You must also be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and cash register operation knowledge is expected.

This position requires the completion of an online Guest Service assessment. Shortly after submitting your application you will receive an email with a link to the online assessment.

Your application will not be considered further until you have also finished and submitted the assessment. The assessment will take about 25 minutes and we recommend you dedicate time without distractions or interruptions to complete it. Please complete the assessment as quickly as your schedule allows. If you have already completed a Guest Service assessment within the last 90 days you will not be required to complete one again.

Location:

Santa Monica California

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.

If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.



See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Front Desk Concierge Receptionist For Assisted LivingWeekends

Sunrise Senior Living

Posted Yesterday

VIEW JOBS 11/17/2018 12:00:00 AM 2019-02-15T00:00 Job ID2018-78364JOB OVERVIEW"It makes me feel good knowing that we make the residents' lives better. We laugh with them, cry with them, sing and dance with them – we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"- Sunrise Team Member At Sunrise, our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the Sunrise community. The Concierge will be greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts.RESPONSIBILITIES & QUALIFICATIONS Responsibilities:- Monitoring the Bistro area for refreshments, music, cleanliness- General administrative duties- Welcoming and support the hospitality of a Sunrise community. Qualifications:- A high school diploma or GED is required- Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills- You must have good judgment, problem solving and decision making skills as well as be an organized record keeper- Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications Sunrise maintains a drug-free work environment and all offers of employment with Sunrise are conditioned on submitting to and successfully completing and passing a drug and alcohol test. ABOUT SUNRISESunrise Senior Living has championed quality of life in senior care for more than 30 years. We believe team members are our greatest resource and are looking for people who share our commitment to provide quality care for seniors and their families. At Sunrise, you will…Make a Difference Every DayWe deliver high-quality care with a personal touch and encourage our residents to enjoy life to the fullest. Be Part of a Uniquely Supportive CommunityWe care for residents and each other, and offer programs, rewards, and benefits to help you live your best. Ignite Your PotentialYou have the opportunity to grow both personally and professionally, and achieve your career goals. Sunrise Senior Living Santa Monica CA

Front Desk Supervisor

Expired Job

Interstate Hotels & Resort