Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Front Desk Supervisor- Embassy Suites By Hilton South Jordan

Expired Job

Embassy Suites South Jordan South Jordan , UT 84095

Posted 4 months ago

Seeking qualified, experienced Front Desk Supervisor to oversee the rooms operation of the New Embassy Suites by Hilton South Jordan. The Front Office Supervisor will provide the leadership required to achieve to deliver an outstanding guest experience, through hiring, training, leading an motivating our rooms division team staff with excellence.

OVERALL RESPONSIBILITIES

Responsible for the day-to-day operation of the front desk This includes maintaining the highest level of guest satisfaction, responding to guest's comments and requests, understanding of the budget and staying within budgeted operational costs, ensure proper training of all personnel and ensure staffing levels are appropriate for business demands.

JOB DUTIES

Guest Services:

  • Committed to ensuring every guest leaves satisfied.

  • Provides a personal example of commitment to guest service by responding to each guests needs.

  • Empowers staff to deliver guest service by encouraging and rewarding responsive guest service.

  • Ensures hotel standards contribute to the delivery of consistent guest service.

Financial:

  • Review daily reports to include revenue, rate override, forecast and other reports generated by your property management systems as needed.

  • Ensure operating costs and labor costs are appropriate based upon business demands, revenue and Western States standards and philosophies of budget management.

  • Ensure staff is trained in financial control procedures for cash, vouchers, inventories and receivables and that these procedures are regularly followed; know the demand segments and sources of business for each.

  • Ensure city ledger accounts are kept current and invoices are sent regularly for accounts receivables.

General:

  • Ensure Rooms procedures meet Health codes and specific brand standards.

  • Ensures ongoing staff involvement in preventive maintenance programs

  • Ensures hotel has outstanding Quality Assurance Evaluations.

  • Inspect rooms, building exterior, parking lot, hotel shuttle, etc. daily.

  • Prolonged periods of standing and walking.

  • Able to lift a minimum of 50 lbs.

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Front Desk SupervisorEmbassy Suites By Hilton South Jordan

Embassy Suites South Jordan

Posted 2 months ago

VIEW JOBS 12/11/2018 12:00:00 AM 2019-03-11T00:00 Seeking qualified, experienced Front Desk Supervisor to oversee the rooms operation of the Embassy Suites by Hilton South Jordan. The Front Desk Supervisor will provide the leadership required to achieve to deliver an outstanding guest experience, through hiring, training, leading an motivating our rooms division team staff with excellence. The Front Office Manager will be responsible for managing in a manner consistent with the mission, operating philosophy, standards and values of Western States Lodging & Management. OVERALL RESPONSIBILITIES Responsible for the day-to-day operation of the front desk This includes maintaining the highest level of guest satisfaction, responding to guest's comments and requests, understanding of the budget and staying within budgeted operational costs, ensure proper training of all personnel and ensure staffing levels are appropriate for business demands. JOB DUTIES Guest Services: * Committed to ensuring every guest leaves satisfied. * Provides a personal example of commitment to guest service by responding to each guests needs. * Empowers staff to deliver guest service by encouraging and rewarding responsive guest service. * Ensures hotel standards contribute to the delivery of consistent guest service. Financial: * Review daily reports to include revenue, rate override, forecast and other reports generated by your property management systems as needed. * Ensure operating costs and labor costs are appropriate based upon business demands, revenue and Western States standards and philosophies of budget management. * Ensure staff is trained in financial control procedures for cash, vouchers, inventories and receivables and that these procedures are regularly followed; know the demand segments and sources of business for each. * Ensure city ledger accounts are kept current and invoices are sent regularly for accounts receivables. Human Resources: * Greet employees one on one and provide open communication environment. * Participate in recruiting, selection, orientation, training and performance evaluations. * Maintain a positive, cooperative work environment between staff and management. * Ensures all employees know hotel objectives. * Ensures employees understand policies, pay procedures, bonus plans and benefits. * Ensures payroll is reviewed daily and processed in accordance the payroll timeline. * Ensure all employees have up to date information in employee files and document all training and progressive discipline. General: * Ensure Rooms procedures meet Health codes and specific brand standards. * Ensures ongoing staff involvement in preventive maintenance programs * Ensures hotel has outstanding Quality Assurance Evaluations. * Inspect rooms, building exterior, parking lot, hotel shuttle, etc. daily. * Prolonged periods of standing and walking. * Able to lift a minimum of 50 lbs. Embassy Suites South Jordan South Jordan UT

Front Desk Supervisor- Embassy Suites By Hilton South Jordan

Expired Job

Embassy Suites South Jordan