Front Desk Specialist

Competitive Pay

Full benefit package

Generous Paid time off

Family & Children's Services, Oklahoma's leading community mental health center is looking for a personable, front desk specialist who can provide front desk support services in telephone operations, general front desk operations, client and public engagement, and other related responsibilities. Family & Children's Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction.

Requirements:

• High school diploma or the equivalent

• Course work in office administration, typing, and computer software preferred.

• One year experience in medical office or healthcare with direct patient care/interaction in past 3 years required.

• Must be able to type a minimum of 30 WPM.

• Ability to work effectively with employees and clients under stressful situations.

• Ability to work with agitated, mentally ill and/or substance-abusing public while maintaining positive demeanor

• Ability to maintain an effective working relationship with agency employees

• Ability to maintain confidentiality and a professional manner at all times

• Active listening skills and detail oriented

• Ability to manage multi-line telephone system and other communication technologies.

• Must possess strong computer skills and be competent with MS Office Suite platforms

Drug Free Workplace Policy

This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant [Therapist/Counselor]; however, all employees are subject to the Family & Children's Services Drug Free Workplace Policy.