Front Desk Spa Associate Redmond WA Hand And Stone Massage And Facial Spa

Hand & Stone Redmond , WA 98052

Posted 2 months ago

Hand & Stone is seeking friendly and enthusiastic individuals to fill the role of Front Desk Spa Sales Associate. This person will help build and maintain customer relationships by offering exceptional customer service, promotion and sale of spa memberships, retail sales and supporting the Massage and Esthetician team. We are growing our NEW Redmond,WA location and looking for positive, outgoing individuals to join the team.

You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:

  • Provide excellent customer service to members/guests

  • Welcome and greet members/guests upon arrival

  • Answer phones, book appointments, sell memberships, gift cards and service upgrades

  • Follow proper filing procedures/file maintenance

  • Promote health/wellness benefits of massage therapy

  • Maintain a professional and clean work environment & appearance

  • Positive, energetic attitude

  • Team player

  • Perform various other duties as assigned

What's in it for you?

  • Flexible schedules

  • Professional and safe work environment

  • Employee discounts

  • Monthly employee VIP massage or facial services

  • Employee rewards program/employee referral bonus

  • Contests with associated additional pay and rewards

Job Requirements:

  • Previous customer service and sales experience highly preferred

  • Ability to work flexible schedule including days/evenings/weekends/holidays is a must

  • Exceptional organizational and prioritizing ability

  • Ability to remain calm, focused and pleasant in a fast paced environment

  • Positive, energetic attitude a MUST

  • Team player

  • Computer proficient (experience with Millenium spa booking software a plus)

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Front Desk Spa Associate Redmond WA Hand And Stone Massage And Facial Spa

Hand & Stone